Cory McConville
Cory McConville at BMW of Westlake

Cory McConville

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
596 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

7 yrs, 9 mos

4.8

596 Reviews

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596 Reviews of Cory McConville

January 14, 2026

Dealership Rating
Employee Rating

No complaints and because of Cory- I will return as needed. Nothing else to follow More

by OLDHAMLJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2026

BMW of Westlake responded

We're glad to hear you enjoyed your visit.

January 13, 2026

Dealership Rating
Employee Rating

I was very pleased with the service I received at BMW Westlake. Attentive, answered all my questions, found me the best deal, and took great care of of my vehicle More

by cjklym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

BMW of Westlake responded

We are so happy to read such a great review about BMW of Westlake!

January 13, 2026

Dealership Rating
Employee Rating

They were very helpful & accommodating. Due to repairs needed on my car I needed a loaner vehicle. They had me on my way and back the next day with my car repaired and ready to go. More

by KDILGERSPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

BMW of Westlake responded

We're glad to hear you enjoyed your visit.

January 12, 2026

Dealership Rating
Employee Rating

Handled timely Cory was great. Always pleasant Helpful and timely when I arrived Great job Cory More

by CARIEGLENDING
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Jan 14, 2026

BMW of Westlake responded

Carie, we're glad to hear you enjoyed your visit.

January 12, 2026

Dealership Rating
Employee Rating

Everyone is very courteous, knowledgeable and helpful -- I always look forward to my next visit! More

by BRITTAINY85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2026

BMW of Westlake responded

Brittainy, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Westlake!

January 12, 2026

Dealership Rating
Employee Rating

Fast, easy, excellent communication. Fast, easy, excellent communication. Great overall experience. Fast, easy, excellent communication. Great overall experience. We will be back. Thank More

by pinfivot
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Jan 14, 2026

BMW of Westlake responded

Thank you so much for the positive review!

January 10, 2026

Dealership Rating
Employee Rating

I went in for an oil change on 12/30, came home and oil was leaking on my driveway. I went back, told the representative what happened. Turns out a filter was inappropriately installed on the oil change. T More

by JTHOMAS52
Recommend Dealer
No

Other Employees Tagged: Cory McConville

Jan 11, 2026

BMW of Westlake responded

Thank you for your feedback. We are sorry that your experience at BMW of Westlake did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 10, 2026

Dealership Rating
Employee Rating

Assess the car before accusations are made by a non-technician. Dealership will not drive the car 5 miles down the road to a 65MPH speed zone for diagnosing. The courier and cashier are amazing. More

by C.watkins162
Recommend Dealer
No

Other Employees Tagged: Cory McConville

Jan 11, 2026

BMW of Westlake responded

Someone from our staff will be reaching out to you in the very near future.

January 10, 2026

Dealership Rating
Employee Rating

In and out quick no problems. Nice waiting area, nice magazines, new BMWs to look at. More

by Ray Z
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Jan 13, 2026

BMW of Westlake responded

Ray Z, we're glad to hear you enjoyed your visit.

January 09, 2026

Dealership Rating
Employee Rating

On time, efficient, finished when promised. Service area is excellent. My client advisor, Kelly Cavanagh is the best. I was a little disappointed on my last car purchase that I had to go to Car More

by JSLUPO
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Jan 11, 2026

BMW of Westlake responded

We appreciate you taking the time to leave us this feedback.

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