Connor Sawyer
Connor Sawyer at Russ Darrow Kia of Wauwatosa

Connor Sawyer | Page 6

Service Advisor

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

Contact Me
4.7
115 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

8 yrs, 10 mos

4.7

115 Reviews

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115 Reviews of Connor Sawyer

July 26, 2025

Dealership Rating
Employee Rating

I have always received great service and I have been coming here for many years. More

by denisemoffitt41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2025

Russ Darrow Kia of Wauwatosa responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

July 26, 2025

Dealership Rating
Employee Rating

Nice greeting. .from Connor who was courteous, upbeat, and friendly. I was impressed with the prompt shop service and greatly appreciate the very informative video More

by CCC101971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Kiscellus matt.kiscellus@russdarrow.com

July 24, 2025

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Employee Rating

The process was quick and the shuttle / Lyft service was appreciated. No complaints at all. More

by Zach TeWinkel
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 24, 2025

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

July 24, 2025

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I know you were busy but you had my car a day before you worked on it. Also you usually wash my car when serviced and this did not happen. Also the miles and next service date was not put in my upper left More

by becker.bonnie
Service Price Transparency
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Recommend Dealer
Yes
Jul 24, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you, Bonnie, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Kiscellus matt.kiscellus@russdarrow.com

July 22, 2025

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Connor was really helpful- even when encountering other issues we weren’t expecting. He kept me informed, was kind, and very professional. More

by enoorlander
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Russ Darrow Kia of Wauwatosa responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Wauwatosa. We appreciate your business and hope to see you again soon! Matt Kiscellus matt.kiscellus@russdarrow.com

July 20, 2025

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I have purchased and serviced this vehicle thru Russ Darrow .sometimes the prices seem high More

by QUINTAN1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Russ Darrow Kia of Wauwatosa responded

Quintan, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Kiscellus matt.kiscellus@russdarrow.com

July 18, 2025

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Employee Rating

I had a great experience at the dealership thanks to Sarena, who took exceptional care of my car during its recent maintenance visit. From start to finish, she was professional, knowledgeable, and genui More

by kathy
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 18, 2025

Russ Darrow Kia of Wauwatosa responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

July 18, 2025

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Employee Rating

Connor was very courteous and my car was done in the time frame he quoted me. They also washed it which is a nice added extra 😁 More

by LEWSKYJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Kiscellus matt.kiscellus@russdarrow.com

July 13, 2025

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Employee Rating

Very courteous, efficient, and detailed. . I like the fact that a detailed video was sent. More

by ITJOHNSON33
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 13, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Wauwatosa. We look forward to having you as one of our valued customers for many more years to come! Matt Kiscellus matt.kiscellus@russdarrow.com

July 13, 2025

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Employee Rating

Excellent service and excellent amenities. I was quickly checked in and walked through the maintenance schedule. Impressed as always with the attention to customer service and details. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Kiscellus matt.kiscellus@russdarrow.com

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