Connor was really helpful- even when encountering other
issues we weren’t expecting. He kept me informed, was kind, and very professional.
issues we weren’t expecting. He kept me informed, was kind, and very professional.
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by enoorlander
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2025 -
Russ Darrow Kia of Wauwatosa responded
Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Wauwatosa. We appreciate your business and hope to see you again soon!
Matt Kiscellus
matt.kiscellus@russdarrow.com
I have purchased and serviced this vehicle thru Russ
Darrow .sometimes the prices seem high
Darrow .sometimes the prices seem high
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by QUINTAN1
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2025 -
Russ Darrow Kia of Wauwatosa responded
Quintan, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Matt Kiscellus
matt.kiscellus@russdarrow.com
I had a great experience at the dealership thanks to
Sarena, who took exceptional care of my car during its recent maintenance visit. From start to finish, she was professional, knowledgeable, and genui
Sarena, who took exceptional care of my car during its recent maintenance visit. From start to finish, she was professional, knowledgeable, and genuinely attentive. Sarena clearly explained everything that needed to be done, kept me updated throughout the process, and made sure all my concerns were addressed.
My car came back in top shape, and I felt confident knowing it had been in good hands. Sarena made the entire experience smooth and stress-free
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by kathy
Verified Customer
Verified Customer
Service Price Transparency
Jul 18, 2025 -
Russ Darrow Kia of Wauwatosa responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Matt Kiscellus
matt.kiscellus@russdarrow.com
Connor was very courteous and my car was done in the time
frame he quoted me. They also washed it which is a nice added extra 😁
frame he quoted me. They also washed it which is a nice added extra 😁
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by LEWSKYJ
Verified Customer
Verified Customer
Service Price Transparency
Jul 18, 2025 -
Russ Darrow Kia of Wauwatosa responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Matt Kiscellus
matt.kiscellus@russdarrow.com
Very courteous, efficient, and detailed.
. I like the fact that a detailed video was sent.
. I like the fact that a detailed video was sent.
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by ITJOHNSON33
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2025 -
Russ Darrow Kia of Wauwatosa responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Wauwatosa. We look forward to having you as one of our valued customers for many more years to come!
Matt Kiscellus
matt.kiscellus@russdarrow.com
Excellent service and excellent amenities.
I was quickly checked in and walked through the maintenance schedule. Impressed as always with the attention to customer service and details.
I was quickly checked in and walked through the maintenance schedule. Impressed as always with the attention to customer service and details.
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by Michael
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2025 -
Russ Darrow Kia of Wauwatosa responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Matt Kiscellus
matt.kiscellus@russdarrow.com
This dealership has an ace salesman in Bernie.
He was pleasant and made sure that my new Seltos was taken care of to my liking.
He was pleasant and made sure that my new Seltos was taken care of to my liking.
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by LENANDJAN
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2025 -
Russ Darrow Kia of Wauwatosa responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa!
Matt Kiscellus
matt.kiscellus@russdarrow.com
Excelente personal muy buen trabajo atención en español
recomendados 100% Gracias por tan excelente trabajo
recomendados 100% Gracias por tan excelente trabajo
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by JAGRILLET
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2025 -
Russ Darrow Kia of Wauwatosa responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Matt Kiscellus
matt.kiscellus@russdarrow.com
Joe Towers was my salesman and he was fabulous and I
would’ve never bought a car from anybody else
would’ve never bought a car from anybody else
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by brunner4106
Verified Customer
Verified Customer
Service Price Transparency
Jun 21, 2025 -
Russ Darrow Kia of Wauwatosa responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Matt Kiscellus
matt.kiscellus@russdarrow.com
Not only is the atmosphere great Connor really goes above
and beyond for his customers. He has a customer for life!
and beyond for his customers. He has a customer for life!
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by Megan Titzkowski
Verified Customer
Verified Customer
Service Price Transparency
Jun 17, 2025 -
Russ Darrow Kia of Wauwatosa responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Wauwatosa to be a positive one. Please don't hesitate to reach out if you need anything else.
Matt Kiscellus
matt.kiscellus@russdarrow.com