Connor Sawyer
Connor Sawyer at Russ Darrow Kia of Wauwatosa

Connor Sawyer

Service Advisor

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

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4.7
115 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

8 yrs, 10 mos

4.7

115 Reviews

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115 Reviews of Connor Sawyer

May 15, 2026

Dealership Rating
Employee Rating

I prefer the West Madison location. Team seemed preoccupied, shortstaffed? Helpful in scheduling and adjusting my appt More

by RRAMIREZ196877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 09, 2026

Dealership Rating
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Chris was excellent and outstanding. Gave great service and got my car done right on time. More

by Yolo121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2026

Russ Darrow Kia of Wauwatosa responded

Thanks for your feedback. We’re pleased our team provided outstanding service and completed your Chevrolet Malibu on time. Matt Kiscellus matt.kiscellus@russdarrow.com

May 05, 2026

Dealership Rating
Employee Rating

A few years back this was a great all-in-one dealer and service center, did through jobs in reasonable time, if not with a bit of a wallet dent. Now, multiple of their services are no longer available, suc More

by Jonathon Wenzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2026

Russ Darrow Kia of Wauwatosa responded

Thank you for your review, Jonathon. Customer service is our top priority, and we appreciate your candid feedback. Please don't hesitate to reach out to us directly to discuss your concerns. We value your business and hope to see you again! Matt Kiscellus matt.kiscellus@russdarrow.com

May 01, 2026

Dealership Rating
Employee Rating

Very happy with the service. I appreciated the price transparency and receiving a video of the engine with repairs. More

by Melzoem
Recommend Dealer
Yes

Other Employees Tagged: Connor Sawyer

May 01, 2026

Russ Darrow Kia of Wauwatosa responded

It’s wonderful to know the transparent pricing and engine repair video made your service experience clear. We’re pleased your Kia Optima received the attention it deserved. Thanks for sharing your feedback. Matt Kiscellus matt.kiscellus@russdarrow.com

May 01, 2026

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Everyone is always friendly, informational and gets me in and out as quickly as possible. More

by XXHK23XX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Russ Darrow Kia of Wauwatosa responded

Thank you for sharing your experience with our service team. We’re glad to hear they provided friendly guidance and efficient care for your Kia Sorento. We look forward to your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

April 30, 2026

Dealership Rating
Employee Rating

Great place to service my vehicle the service advisor was great and very helpful and wait time was short. More

by Jr1390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Russ Darrow Kia of Wauwatosa responded

We appreciate you trusting us with your Kia Telluride service and sharing a 5-star rating. We’re pleased our service advisor was helpful and that your wait was brief. Matt Kiscellus matt.kiscellus@russdarrow.com

April 29, 2026

Dealership Rating
Employee Rating

Fast, friendly and knowledgeable. Had patience and answered all of my questions, even the silly ones. Very helpful. More

by DCAMPO
Recommend Dealer
Yes

Other Employees Tagged: Connor Sawyer

Apr 29, 2026

Russ Darrow Kia of Wauwatosa responded

It’s wonderful to hear Connor provided fast, friendly, and knowledgeable service and took time to answer all your questions. Thank you for trusting us with your Kia Sportage. We look forward to serving you again soon. Matt Kiscellus matt.kiscellus@russdarrow.com

April 04, 2026

Dealership Rating
Employee Rating

Very convenient by being close to the freeway. The people are knowledgeable and friendly. It was a very fast service. More

by donovan.bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2026

Russ Darrow Kia of Wauwatosa responded

What a pleasure to see you appreciated our location near the freeway and our knowledgeable, friendly team. It’s great to hear that your Kia Seltos received fast service. We look forward to helping with your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

April 02, 2026

Dealership Rating
Employee Rating

Connor was attentive to my needs, quick, professional and pleasant. A quality representative, and personable. More

by Tom.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2026

Russ Darrow Kia of Wauwatosa responded

Thank you for your kind feedback. We’re delighted Connor provided efficient, friendly, and accommodating service on your Kia Soul. We look forward to assisting you again. Matt Kiscellus matt.kiscellus@russdarrow.com

March 29, 2026

Dealership Rating
Employee Rating

My car broke down and within 24hrs it was fixed. Great service and customer care. Love the videos from the technicians too. More

by jknowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarena Hansen

Mar 29, 2026

Russ Darrow Kia of Wauwatosa responded

We’re pleased your Kia was back on the road in under 24 hours after the breakdown. It’s great the technician videos kept you informed and our team’s care stood out. Thank you for your kind feedback. Matt Kiscellus matt.kiscellus@russdarrow.com

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