Connor Sawyer
Connor Sawyer at Russ Darrow Kia of Wauwatosa

Connor Sawyer

Service Advisor

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

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4.7
119 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

8 yrs, 11 mos

4.7

119 Reviews

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119 Reviews of Connor Sawyer

June 01, 2026

Dealership Rating
Employee Rating

Connor is always amazing. He never fails to go above and beyond to help me out and explain everything! I will always come back and see him! More

by Megan Titzkowski
Recommend Dealer
Yes

Other Employees Tagged: Connor Sawyer

Jun 01, 2026

Russ Darrow Kia of Wauwatosa responded

It’s great to hear that Connor continues to go above and beyond when servicing your Kia. We’re glad he provides clear explanations and extra support each visit. Thank you for your loyalty, and we look forward to assisting you again. Matt Kiscellus matt.kiscellus@russdarrow.com

May 29, 2026

Dealership Rating
Employee Rating

They finished within the time they said they would Very good experience overall Will always come back to this location More

by MINDYLEWIS12
Recommend Dealer
Yes

Other Employees Tagged: Connor Sawyer

May 29, 2026

Russ Darrow Kia of Wauwatosa responded

It’s wonderful to hear your Kia Sportage service was completed in the timeframe we promised. Connor and our team are delighted you had a great experience overall. We look forward to assisting you again whenever you need us. Matt Kiscellus matt.kiscellus@russdarrow.com

May 20, 2026

Dealership Rating
Employee Rating

I appreciate getting an appointment on short notice, and the service was very good. The oil change was completely promptly and I would recommend you for service. More

by MVTINO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Russ Darrow Kia of Wauwatosa responded

Thank you for recommending our service for your Chevrolet. We’re glad Connor could get you in on short notice and complete your oil change promptly. Please reach out if we can help with any future maintenance. Matt Kiscellus matt.kiscellus@russdarrow.com

May 20, 2026

Dealership Rating
Employee Rating

The repair process was completed quickly and painlessly. The waiting area is clean. I am very happy with the process. More

by ADAMFERRUSQUIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Russ Darrow Kia of Wauwatosa responded

Thank you for servicing your Kia EV6 with us. It’s wonderful to hear your repair was completed quickly and without hassle and that you found the waiting area clean and comfortable. Connor and our team appreciate your feedback and look forward to assisting you again. Matt Kiscellus matt.kiscellus@russdarrow.com

May 15, 2026

Dealership Rating
Employee Rating

I prefer the West Madison location. Team seemed preoccupied, shortstaffed? Helpful in scheduling and adjusting my appt More

by RRAMIREZ196877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2026

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Matt Kiscellus matt.kiscellus@russdarrow.com

May 09, 2026

Dealership Rating
Employee Rating

Chris was excellent and outstanding. Gave great service and got my car done right on time. More

by Yolo121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2026

Russ Darrow Kia of Wauwatosa responded

Thanks for your feedback. We’re pleased our team provided outstanding service and completed your Chevrolet Malibu on time. Matt Kiscellus matt.kiscellus@russdarrow.com

May 05, 2026

Dealership Rating
Employee Rating

A few years back this was a great all-in-one dealer and service center, did through jobs in reasonable time, if not with a bit of a wallet dent. Now, multiple of their services are no longer available, suc More

by Jonathon Wenzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2026

Russ Darrow Kia of Wauwatosa responded

Thank you for your review, Jonathon. Customer service is our top priority, and we appreciate your candid feedback. Please don't hesitate to reach out to us directly to discuss your concerns. We value your business and hope to see you again! Matt Kiscellus matt.kiscellus@russdarrow.com

May 01, 2026

Dealership Rating
Employee Rating

Very happy with the service. I appreciated the price transparency and receiving a video of the engine with repairs. More

by Melzoem
Recommend Dealer
Yes

Other Employees Tagged: Connor Sawyer

May 01, 2026

Russ Darrow Kia of Wauwatosa responded

It’s wonderful to know the transparent pricing and engine repair video made your service experience clear. We’re pleased your Kia Optima received the attention it deserved. Thanks for sharing your feedback. Matt Kiscellus matt.kiscellus@russdarrow.com

May 01, 2026

Dealership Rating
Employee Rating

Everyone is always friendly, informational and gets me in and out as quickly as possible. More

by XXHK23XX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Russ Darrow Kia of Wauwatosa responded

Thank you for sharing your experience with our service team. We’re glad to hear they provided friendly guidance and efficient care for your Kia Sorento. We look forward to your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

April 30, 2026

Dealership Rating
Employee Rating

Great place to service my vehicle the service advisor was great and very helpful and wait time was short. More

by Jr1390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Russ Darrow Kia of Wauwatosa responded

We appreciate you trusting us with your Kia Telluride service and sharing a 5-star rating. We’re pleased our service advisor was helpful and that your wait was brief. Matt Kiscellus matt.kiscellus@russdarrow.com

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