Connor Sawyer
Connor Sawyer at Russ Darrow Kia of Wauwatosa

Connor Sawyer | Page 5

Service Advisor

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

Contact Me
4.7
115 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

8 yrs, 10 mos

4.7

115 Reviews

Write a Review

115 Reviews of Connor Sawyer

August 13, 2025

Dealership Rating
Employee Rating

When I made the appointment it showed that my price would be $168. When I picked up the car it was 212. They never reset my service reminder and my sunroof shield was closed. More

by bjmainwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Russ Darrow Kia of Wauwatosa responded

Thanks for sharing your thoughts about your experience with us. We're sorry you didn't have a completely satisfying visit. Please reach out to us at your convenience. Matt Kiscellus matt.kiscellus@russdarrow.com

August 12, 2025

Dealership Rating
Employee Rating

I stood in front of the service desk for several minutes while 2 employees worked on the computers. Neither one looked up or acknowledged my presence. Following the service, the car was washed but none of More

by TFELLNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 16, 2025

Russ Darrow Kia of Wauwatosa responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Kiscellus matt.kiscellus@russdarrow.com

August 07, 2025

Dealership Rating
Employee Rating

Been with dealership since 2015. I have always been treated in a courteous and professional manner. More

by GSFREDERICk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Duda

Aug 07, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for choosing Russ Darrow Kia of Wauwatosa. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Kiscellus matt.kiscellus@russdarrow.com

August 07, 2025

Dealership Rating
Employee Rating

They were honest and helpful. Made a stressful situation bearable. Good team of folks. Thank you. More

by stacielahr.sl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Kiscellus matt.kiscellus@russdarrow.com

August 03, 2025

Dealership Rating
Employee Rating

Took my Stinger GT2 in for 72k maintenance and was taken care of promptly and my car was finished when promised More

by 1juniorrivera5259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

July 30, 2025

Dealership Rating
Employee Rating

I had a wonderful experience at Russ Darrow. I was told exactly what cost would be , and found a way to save a little money on my brake replacement. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

July 28, 2025

Dealership Rating
Employee Rating

I think the service on the car was fine but the process was very frustrating. I scheduled service (oil change and tire rotation) at 1:00 but service on the car didn’t start until 2:30. I didn’t leave until More

by drewfeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for your review. We apologize for any inconvenience caused by us, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Matt Kiscellus matt.kiscellus@russdarrow.com

July 27, 2025

Dealership Rating
Employee Rating

Friendly Staff they take real good care of me on every visit. They efficiently answer any questions or concerns to the best of their knowledge. More

by VDIAMOND24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Kiscellus matt.kiscellus@russdarrow.com

July 27, 2025

Dealership Rating
Employee Rating

I appreciated the scheduling and rental car plus our car got vacuumed and washed and service rep was communicating regularly More

by Cseaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2025

Russ Darrow Kia of Wauwatosa responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

July 26, 2025

Dealership Rating
Employee Rating

Thank you all for the great service. Appreciate everyone’s help. The car video on what was done was cool More

by STEVENDM07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2025

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

...
5
...

Dealership Inventory (238 Vehicles)

used 2024 Kia Sportage Hybrid car, priced at $31,949
2024 Kia Sportage Hybrid
used
Gravity Gray exterior
Automatic
All-wheel Drive
used 2023 Kia Sportage car, priced at $28,449
2023 Kia Sportage
used
Ebony Black exterior
Automatic
All-wheel Drive
new 2026 Kia Sorento car, priced at $40,231
2026 Kia Sorento
new
Wolf Gray exterior
Unknown
All-wheel Drive
new 2027 Kia Telluride Hybrid car, priced at $61,355
2027 Kia Telluride Hybrid
new
Black Jade Green exterior
Automatic
All-wheel Drive
used 2024 Mitsubishi Outlander car, priced at $21,999
2024 Mitsubishi Outlander
used
Cosmic Blue Metallic exterior
CVT
Front-wheel Drive
used 2023 Kia K5 car, priced at $27,493
2023 Kia K5
used
Ebony Black exterior
Automatic
All-wheel Drive