Colt Grandstaff
Colt Grandstaff at Heiser Toyota
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Colt Grandstaff

Finance Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
448 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

8 yrs, 7 mos

4.8

448 Reviews

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448 Reviews of Colt Grandstaff

June 21, 2024

Dealership Rating
Employee Rating

Everyone was helpful and nice. They made sure I understood everything and answered any questions I had. More

by lbostrowski10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Amanda Millonzi

Jun 22, 2024

Heiser Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 17, 2024

Dealership Rating
Employee Rating

Each member of Heiser treated me with respect and determination to meet my desires in my new car purchase. Jessie was so professional and stuck with me while I changed my mind several times on what More

by jmhanley1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Phillips, Darrin Henry

Jun 17, 2024

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 17, 2024

Dealership Rating
Employee Rating

The dealership provided great service. Everybody was very helpful. All of my questions were answered. More

by shafawnne
Recommend Dealer
Yes

Other Employees Tagged: Alex Hall

Jun 17, 2024

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 14, 2024

Dealership Rating
Employee Rating

A nice dealership with friendly staff with a nice showroom. I had a great buying experience with Jason and Colt! More

by danielthornton344
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Larner

Jun 14, 2024

Heiser Toyota responded

Thank you, Daniel! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 12, 2024

Dealership Rating
Employee Rating

Great Service Everytime I Go There It's Starting To Really Feel Like Home At Toyota Thanks To All You Guys. More

by briannextlevel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Heiser Toyota responded

Thank you for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 12, 2024

Dealership Rating
Employee Rating

Darrin was very helpful, knowledgeable, and super nice. I would 100% buy from him and Heiser again. More

by andyhallett4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Darrin Henry

Jun 13, 2024

Heiser Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 09, 2024

Dealership Rating
Employee Rating

The team was quite efficient and understood what I was looking for and managed the time well as I had limited time to test drive and make the selection of the car. The sales person Alex explained the proc More

by inder14k
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Alex Hall

Jun 10, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alex met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 08, 2024

Dealership Rating
Employee Rating

Close mouths don’t get fed! Make sure you fully understand what you’re paying for. They really do go out of their way to try and scam you. It’s pretty sad and quite frankly ridi More

by CHEEIAVANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 12, 2024

Heiser Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 02, 2024

Dealership Rating
Employee Rating

Everyone at Heiser was great, friendly and informative. Great deal on our new used Toyota Sienna! Thank you all so much... Al and Colt!!! More

by mariaerusso5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain

Jun 03, 2024

Heiser Toyota responded

Hi Maria: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 01, 2024

Dealership Rating
Employee Rating

The staff were very polite and helpful in the whole process. Lorri was very knowledgeable. The finance staff were great in getting us a good rate. We will definitely recommend you to family and friends More

by Alicyn Keller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2024

Heiser Toyota responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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