Colt Grandstaff
Colt Grandstaff at Heiser Toyota
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Colt Grandstaff

Finance Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
478 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

9 yrs

4.8

478 Reviews

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478 Reviews of Colt Grandstaff

November 17, 2024

Dealership Rating
Employee Rating

All the people i dealt with were very helpful and friendly and knowledgeable kept me at ease More

by jeffsathe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Heiser Toyota responded

Thank you so much, Jeff, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 13, 2024

Dealership Rating
Employee Rating

I want to take a moment to express my sincere gratitude for all your hard work and dedication. More

by jayant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed

Nov 14, 2024

Heiser Toyota responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 05, 2024

Dealership Rating
Employee Rating

I want to give a huge thanks to Lorri for her communication, kindness, fair and negotiable self. I think I received the best person to deal with me and the order and purchase of my sienna miniva More

by Nursekimmers78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lorri Aiono-Dimoff , Please ask Lorri who the gentleman was who showed me my vehicle as he was also 5/5

Nov 06, 2024

Heiser Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 03, 2024

Dealership Rating
Employee Rating

I have had a very positive experience with Heiser. I would favorably recommend Heiser, as an outstanding dealership. More

by darlene.m.sailer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Amanda Millonzi

Nov 04, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 01, 2024

Dealership Rating
Employee Rating

I requested the car be delivered to me in Neenah and they were able to make that happen. More

by angela.freier1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jason Larner

Nov 04, 2024

Heiser Toyota responded

Thanks for your feedback on your recent visit to Heiser Toyota. It's great to hear that we were able to assist you and that you had such a positive experience. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 31, 2024

Dealership Rating
Employee Rating

Service was performed in a timely fashion. The time waiting to be checked in was a little excessive but the check in process was efficiently performed. Greatly appreciated that coupon discount More

by JOE.YOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Foti, Xavier Lee

Nov 01, 2024

Heiser Toyota responded

Thank you, Joe, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 29, 2024

Dealership Rating
Employee Rating

I searched hard for my vehicle and Heiser found it and struck a fair deal…good folks More

by sroeper
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lorri Aiono-Dimoff

Oct 29, 2024

Heiser Toyota responded

Thanks for your feedback on your recent visit to Heiser Toyota. It's great to hear that we were able to assist you and that you had such a positive experience. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 25, 2024

Dealership Rating
Employee Rating

They were pretty disorganized but nice enough but they promised me a bunch of incentives that I never got…I don’t know why….they said right on the show room floor that every new car buyer got this tailgat More

by sroeper
Recommend Dealer
No
Oct 30, 2024

Heiser Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 23, 2024

Dealership Rating
Employee Rating

It was an excellent experience and helped me find the vehicle that I wanted. And have been following up with me also. More

by kerrypicciano
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania, Amanda Millonzi

Oct 23, 2024

Heiser Toyota responded

We are so glad that we had the opportunity to work with you, Kerry, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 15, 2024

Dealership Rating
Employee Rating

Super helpful and friendly staff. Would recommend for car buying in Milwaukee. Thanks everyone for your help! More

by kmcdonald92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry, Jakub Kania

Oct 16, 2024

Heiser Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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