Clara Torres
Clara Torres at Honda of Valley Stream

Clara Torres

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
990 Reviews
4.8

990 Reviews

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990 Reviews of Clara Torres

October 16, 2025

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Clara is the best! Always with a smile on her face and ready to assist her customers. More

by mirthasantos
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Recommend Dealer
Yes

October 16, 2025

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Great customer service. Clara was informative , of the services for my 2017 Accord. . I would highly recommend Clara. More

by bh4860
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Recommend Dealer
Yes

October 14, 2025

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Clara was transparent about my wait time which went fast in spite of the mechanic lunch break. The wait area is comfortable and the coffee was surprisedly good! More

by joe@edit.city
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Recommend Dealer
Yes
Oct 14, 2025

Honda of Valley Stream responded

Hi Joe, thank you for sharing your experience and recognizing Clara for her clear communication and great service. Please reach out if there’s anything else we can do for you.

October 13, 2025

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I didn’t like the service. Didn’t want to replace my rims and tires. More

by ebuniluyomade
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Recommend Dealer
No
Oct 14, 2025

Honda of Valley Stream responded

We are confused by this review. Our records show that we completed two open recalls. We do not show that we replaced any tires or rims on your vehicle. Please reach out to our assistant service manager, Tony Vicente, at 516-285-6655, ext. 126 to further discuss your review.

September 30, 2025

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Everything was good only the time I had to wait. But the service is very good. More

by NSALGADON
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Recommend Dealer
Yes
Oct 01, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and letting us know you were pleased with the service. Please reach out if there’s anything else we can do for you.

September 25, 2025

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Alex Marcel and the hard working people at the service department are nothing short of amazing. We would definitely recommend Honda of Valley Stream. More

by JOZONE113
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Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

Sep 26, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing Alex Marcel and the service team for their outstanding support. Please reach out if there’s anything else we can do for you.

September 23, 2025

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Keven was very professional and attentive to our questions and concerns! This establishment is very customer friendly and provides great service More

by bartmccall
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Singh, Mark Skawinsky

Sep 24, 2025

Honda of Valley Stream responded

Hi Bart, thank you for sharing your experience and recognizing Keven for his attentiveness and professionalism. Please reach out if there’s anything else we can do for you.

September 23, 2025

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It took 3 hours and $50 to get an inspection and to replace a brake light bulb with an appointment . Unacceptable!! Time is money and on a normal work day that is just not efficient. More

by XZABEIA
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Recommend Dealer
Yes
Sep 24, 2025

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

September 10, 2025

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Compared to the other local dealership, Honda Valley Stream is better. However, their automated customer service assistant is horrible. I usually have to wait a minimum of 2 hours every time I got my ca More

by jaylordj0427
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Recommend Dealer
Yes
Sep 11, 2025

Honda of Valley Stream responded

Thank you jaylordj0427. At Honda of Valley Stream we may not be the cheapest but we offer the most value. Our automated customer service has much improved. Please give us feedback at your next service visit.

September 09, 2025

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All I can say is that Clara Torres is the best. She is always there when you need someone who really knows about car maintenance. Thank you, Clara. More

by HERBERTH.ROMERO
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Honda of Valley Stream responded

Hi there, Thank you for your review! We’re so glad Clara’s knowledge and reliable support continue to make a difference during your visits. Please don’t hesitate to reach out if you need anything.

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