Christopher Gonzales

Reliable Nissan responded

We are concerned to hear about your mixed experience with our team. It's wonderful that Christopher provided you with good service, and we truly value when our staff members make a positive impression. However, we understand your frustration with the interaction you had in our parts department. The response you received falls short of the helpful service standards we strive to maintain. Every customer deserves respectful and courteous treatment when seeking help with their vehicle needs. We take feedback about our service approach seriously and will address this matter to ensure all team members provide the professional assistance you should expect. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience further and work towards a resolution.