Christine Thomas | Page 2

Rob exhibited extreme product knowledge and professionalism. We fell in love with the car and Rob streamlined the process of purchasing. We would highly recommend Rob to others. He then help professionalism. We fell in love with the car and Rob streamlined the process of purchasing. We would highly recommend Rob to others. He then helped our friends to purchase a car. Call Rob if you want a prefect car purchasing experience. More

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Rob was professional, friendly, efficient and helpful. I love the car, the service and the deal. Great experience. This dealership has come a long way in the last five years. They are no longer stuck I love the car, the service and the deal. Great experience. This dealership has come a long way in the last five years. They are no longer stuck in the past. Highly recommend! More

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, friendly, helpful, pleasant and knowledgeable to deal with. Not pushy. Dealership was clean and bright. with. Not pushy. Dealership was clean and bright. More

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Our 2024 Is the third vehicle we’ve purchased at this dealership and with Barry London. Everyone at MB of Hagerstown has always treated us well. Barry is very concerned about the sale and making sure the dealership and with Barry London. Everyone at MB of Hagerstown has always treated us well. Barry is very concerned about the sale and making sure the car buying experience goes well. We highly recommend Barry and the rest of the dealership crew if you’re looking for a Mercedes. More

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The sales agent that my wife and I worked with (Barry London) was very knowledgeable about the vehicle we were interested in before, during and after the test drive. He did not try to pressure us into p London) was very knowledgeable about the vehicle we were interested in before, during and after the test drive. He did not try to pressure us into purchasing the vehicle and was very flexible and helpful with finalizing the sale and arranging for us to pick up our new car at our convenience. The only sore spot I have with the dealership is in the area of getting information about the service and maintenance on out new GLC-300. This seems to be a grey area. Barry gave me the name and phone number of a service writer (name of Alex) at this dealership, but so far both times that I have called him I had to leave a message. I provided my personal information (phone# and email) but have never received a return call from him to answer some of my service-related questions. More

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Kyle made it real easy to work with to get our purchase. The vehicle caught our eye and Kyle was there instantly to assist us, we did not have to go looking for a salesman. We were treated with respect. At The vehicle caught our eye and Kyle was there instantly to assist us, we did not have to go looking for a salesman. We were treated with respect. At closing I made it evident that we were not purchasing extra stuff and neither Kyle or Christine pushed anything, which was a relief as that gets annoying when others try that. The best part is the chocolate that we received at the end of the transaction, really helped justify writing that check. Thank You More

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This is the 3rd car that I have purchased from Hagerstown Mercedes and have always felt that I’m been treated fairly and as a valued customer. Mercedes and have always felt that I’m been treated fairly and as a valued customer. More

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Our purchase experience at Hagerstown Mercedes was great. We felt like we were being listened to and there was zero feeling of being rushed or pushed. Every single question was answered thoroughly and built We felt like we were being listened to and there was zero feeling of being rushed or pushed. Every single question was answered thoroughly and built confidence in our purchase. Rob Edmonds is very professional and thorough at what he does and I would easily refer a friend or anyone to do business with him. I would highly recommend this Mercedes dealership over others. More

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A rare and happy experience buying a car. Our expectations were met at each step of the process, and we bought a great vehicle and are happy. Our expectations were met at each step of the process, and we bought a great vehicle and are happy. More

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Very professional. Kyle Swanson was great and easy to work with. Financing was quick and we came out very happy. Best and easiest car buying experience I have had. Kyle Swanson was great and easy to work with. Financing was quick and we came out very happy. Best and easiest car buying experience I have had. More

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