Very professional, fast, and supportive staff, clean and
well organized maintenance garage, you will always know what’s going on with your car
well organized maintenance garage, you will always know what’s going on with your car
More
by saeed abdul khalek
Verified Customer
Verified Customer
Service Price Transparency
Feb 06, 2026 -
Koons Arlington Toyota responded
We appreciate your five-star feedback. Christian and our supportive staff were glad to handle your Toyota Corolla service promptly and professionally. Hearing that our garage’s organization and clear communication kept you informed makes us happy.
Easy to set up an appointment.
Technician figured out the problem and vehicle was ready before my end of day.
Technician figured out the problem and vehicle was ready before my end of day.
More
by Karldraymond
Verified Customer
Verified Customer
Service Price Transparency
Feb 07, 2026 -
Koons Arlington Toyota responded
We always appreciate positive reviews! Thank you, and happy motoring!
Mr. Lobo is a great person ..! Best customer service in
the town for sure ..! Ask for him ..!
the town for sure ..! Ask for him ..!
More
by juancarloshernandezv
Verified Customer
Verified Customer
Service Price Transparency
Feb 02, 2026 -
Koons Arlington Toyota responded
It’s wonderful to hear you had such a positive experience with our service team for your Toyota 4Runner. Thank you for the high praise and recommendation; we look forward to assisting you again.
Feb 05, 2026 -
Koons Arlington Toyota responded
juancarloshernandezv, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Staff, work, and efficiency was very good.
However, I was not clear why the video of my car was sent. I could hear talking in the background, but no comment that was understandable abut the
However, I was not clear why the video of my car was sent. I could hear talking in the background, but no comment that was understandable abut the car.
The recommended servicing in the text was "hidden amongst a small "docs" icon. I just found it. The receipt did not have a copy of those recommendation to use for future visits. .
More
by MBfrom DC
Verified Customer
Verified Customer
Service Price Transparency
Jan 26, 2026 -
Koons Arlington Toyota responded
It has been a pleasure serving you. Thank you for taking the time to leave us a review. We'll be sure to share your feedback with our crew. Thank you for choosing Koons Arlington Toyota. We look forward to having you as a valued customer for many years to come.
We arrived at 9 AM on a Monday morning the week of New
Year's Eve without a reservation but with a car that had a dying battery . The staff at Koons took the car and within a couple of hours, the car was
Year's Eve without a reservation but with a car that had a dying battery . The staff at Koons took the car and within a couple of hours, the car was on the road again. We are very grateful to Koons for saving our New Year's Eve trip! Thank you!
More
by cr
Verified Customer
Verified Customer
Service Price Transparency
Jan 15, 2026 -
Koons Arlington Toyota responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Koons Arlington Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.
We have always had good service at this location.
This time they didn’t recommend front brake change even though at 4mm. They did recommend new tires, but didn’t have right brand. We went to NTB and
This time they didn’t recommend front brake change even though at 4mm. They did recommend new tires, but didn’t have right brand. We went to NTB and saved $500 from their quote, including brake pads in front replaced.
More
by kbd15
Verified Customer
Verified Customer
Service Price Transparency
Need a car tire check on a road trip to New York.
This Toyota dealer provides a courtesy inspection., very nice and professional people.
This Toyota dealer provides a courtesy inspection., very nice and professional people.
More
by MZHU617
Verified Customer
Verified Customer
Service Price Transparency
Jan 08, 2026 -
Koons Arlington Toyota responded
Thanks for sharing about your experience with Koons Arlington Toyota. We appreciate your business and hope to see you again soon!
I have been bringing my 2012 Camry to Koons for service
ever since I purchased the vehicle. Christian Lobo has provided outstanding maintenance support or this low-mileage car.
ever since I purchased the vehicle. Christian Lobo has provided outstanding maintenance support or this low-mileage car.
More
by sorenseneric73
Verified Customer
Verified Customer
Service Price Transparency
Jan 03, 2026 -
Koons Arlington Toyota responded
Thanks for sharing about your experience with Koons Arlington Toyota. We appreciate your business and hope to see you again soon!
This service department is outstanding.
They have taken care of my car for 20 years.
They have taken care of my car for 20 years.
More
by 44christinespencer
Verified Customer
Verified Customer
Service Price Transparency
Dec 30, 2025 -
Koons Arlington Toyota responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
I always have a great Service here!
Thank you! Always happy to service car here! Good attitude and professional environment.
Thank you! Always happy to service car here! Good attitude and professional environment.
More
by rolya0099
Verified Customer
Verified Customer
Service Price Transparency
Dec 29, 2025 -
Koons Arlington Toyota responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.