Chris Valencia

Good experience at trade-in and purchase. Excellent experiences with the service department. Darla is a gem and goes overboard to help folks feel comfortable and safe with all of the tech in Excellent experiences with the service department. Darla is a gem and goes overboard to help folks feel comfortable and safe with all of the tech in the new cars. More

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Chris was awesome and very helpful. He made the auto purchase relatively painless and easy He made the auto purchase relatively painless and easy More

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Highly recommend. Debbie Bravo and Louie were great. 10 Star. Great Dealership. My other Subaru has been awesome, from New Hampshire. Go Subaru! Debbie Bravo and Louie were great. 10 Star. Great Dealership. My other Subaru has been awesome, from New Hampshire. Go Subaru! More

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Abby is very helpful in learning about this newer Outback. Abby is very helpful. Thanks. Outback. Abby is very helpful. Thanks. More

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I continue to be impressed with the professional and personable service at Tucson Subaru. I will never buy a car anywhere else! personable service at Tucson Subaru. I will never buy a car anywhere else! More

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I have been bringing my Subaru foresters to Tucson Subaru for many years and have had wonderful experiences with the four different service advisors during this time. My first experience with the sales depar for many years and have had wonderful experiences with the four different service advisors during this time. My first experience with the sales department was this week.Mike Henry was excellent. He was very knowledgeable, and great at answering all my questions . I was so pleased to complete the entire process in the same day and drive home in my new 2025 Forester. More

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I have purchased 7 Subarus from Tucson Subaru in the past 10 years, always buying from Jack McVey and financing with Jennifer Duran. They are a pleasure to work with. This year's 2025 Forester had the adde 10 years, always buying from Jack McVey and financing with Jennifer Duran. They are a pleasure to work with. This year's 2025 Forester had the added bonus of Chris Valencia in service and John Petersavage, the general manager, working together side by side in "prepping" our new vehicle for delivery. It was quite special. My advice: Always buy from Tucson Subaru! More

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In March 2024, we took our 2012 Subaru Outback into the service dept. due to check engine light on. We were quoted via text for the replacement of rear and front o2 sensors for $638. Only one was replaced service dept. due to check engine light on. We were quoted via text for the replacement of rear and front o2 sensors for $638. Only one was replaced, but they still insisted that we owed the original price quote. We took it up with Scott Greg, the service manager, who said the text was incorrect, that the cost for the front sensor was $638 and we still owed the original amount in the paper receipt We however had never received a paper receipt, nor agreed to it. It was an extremely unpleasant discussion. We felt we were being taken advantage since we were from out of state and hope that we never need service from Tucson Subaru in the future. As of May 2024, we had to take our Subaru into our service dept. in Montana because now the rear o2 sensor needed to be replaced. This only confirmed in our minds that the original diagnoses was questionable. We indeed needed both sensors replaced and the original quote of $638 was likely an accurate quote for both sensors. More

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We interacted with probably 10 Subaru associates during the process of purchasing our new Crosstrek. We were met with smiles and answers — especially from Joe and Julio. We feel like Subaru family members. the process of purchasing our new Crosstrek. We were met with smiles and answers — especially from Joe and Julio. We feel like Subaru family members. Our thanks to everyone! More

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Mike Henry was completely knowledgable, competent, patient and willing to go that extra mile to make sure that I was happy with my final purchase of my first Subaru! Fantastic customer service in he patient and willing to go that extra mile to make sure that I was happy with my final purchase of my first Subaru! Fantastic customer service in helping the process run smoothly. I have already recommended the Tucson Subaru dealership to friends! Thank you! More

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