Chris Smith | Page 50

Best car buying experience ever! This was an internet purchase followed up with a few phonecalls. Chris is a no nonsense sales person who understood my needs. He made this purchase a This was an internet purchase followed up with a few phonecalls. Chris is a no nonsense sales person who understood my needs. He made this purchase a pleasant experience along with Traci, the finance person, who did her job in little time. Between the time I arrived at the dealership and the time I left was an hour. Promises made, promises kept, this is what a car buying experience should be like. I suggest other dealerships learn from this and use it as a benchmark. ~Claude Burgin More

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do not know what title to give CJ was helpful in every way .Answered every question I asked even if thy were dumb. He does know his product and I think is honest in his approach to CJ was helpful in every way .Answered every question I asked even if thy were dumb. He does know his product and I think is honest in his approach to the public. More

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quick and easy Tucson Subaru offered me a pleasant experience. We were able to come in and pick up the car in less than an hour and a half. The staff was friendly an Tucson Subaru offered me a pleasant experience. We were able to come in and pick up the car in less than an hour and a half. The staff was friendly and knowledgeable. I would have given this review 5 stars but they did not offer us a free sunshade like another dealer was willing to do, but the staff was A LOT better than that other dealership. Anyways I am so happy with my experience. Tucson Subaru had a wonderful kids room for my 2 year old son. More

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Helpful and professional Once you have done your research to lock down a fair price (they were willing to match other dealerships so this part was made easier for me) the fina Once you have done your research to lock down a fair price (they were willing to match other dealerships so this part was made easier for me) the final closing experience was very efficient and professional. More

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A very pleasant "No Hassle" car buying experience. My wife and I have owned Subaru's in the past and have had good experiences with those cars. But my current car was 13 years old and so it was time to My wife and I have owned Subaru's in the past and have had good experiences with those cars. But my current car was 13 years old and so it was time to make a purchase. Chris Smith at Tucson Subaru was extremely professional, not pushy at all and answered all my questions. He let me check out the car so I could show my wife at work and we came back down with it and completed the transaction seamlessly. Being in sales myself I can definitely recognize the signs of a good sales person, one who let's you come to your own decisions based on information without overselling. Our finance person at Tucson Subaru did a very nice job as well. I love the car and am delighted with the experience. More

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easy and fairly quick Quick response to my initial email inquiry. Very helpful and not pressured like in past experiences. Don't really like haggling and getting pressure Quick response to my initial email inquiry. Very helpful and not pressured like in past experiences. Don't really like haggling and getting pressured, so I was glad about that. More

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Best Buying Experience This was the best car buying experience we have had in 20 years. Quick and fast transaction, knowledgeable and friendly staff, everyone there wanted t This was the best car buying experience we have had in 20 years. Quick and fast transaction, knowledgeable and friendly staff, everyone there wanted to help. No pushy sales tactics, just fantastic customer service. Chris really knows the ins and outs of car buying and Trent was quick to reach out to us and recommend Chris when he couldn't be available. Both excellent in the Internet Sales Dept.and Louie in finance, also excellent, worked quickly to finalize our paperwork and we left extremely happy with the fast and professional service they all provided us! We just wish we had visited them sooner! More

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Pleasant experience All around pleasant and very easy car buying experience. Chris was very professional and helpful. He arranged to let me take the car for an overnight All around pleasant and very easy car buying experience. Chris was very professional and helpful. He arranged to let me take the car for an overnight test drive so that I could get to know the car better. Didn't have to do that, but impressed that he went that extra mile. More

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A refreshing auto buying experience! We made an appt. with our Costco Buying Program paperwork ready. Even though the actual purchase process does take some time, we never felt pressured. We made an appt. with our Costco Buying Program paperwork ready. Even though the actual purchase process does take some time, we never felt pressured. All our questions were answered and even some we hadn't thought of were addressed! It was a painless process and we were very appreciative. Walking out with exactly the right car for us was great. More

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Positive experience We were extremely pleased with Chris Smith's knowledgeable, helpful, and patient style. It has been a long time since I've been in a car dealership, a We were extremely pleased with Chris Smith's knowledgeable, helpful, and patient style. It has been a long time since I've been in a car dealership, and Chris worked with us to find the right car with the options we were interested in. In addition to his friendly manner in the dealership, he was also prompt and courteous in exchanges via phone and email. We gave the dealership 4 stars now simply because we only have experience with the sales division -- we hope that the regular service and other divisions meet, if not exceed, this rating over the next years. More

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