Chris Howard | Page 8

Chris provided excellent customer service with greeting me at the service parking area as I arrived, checking me in expeditiously with a smile, leveraging his knowledge with addressing all my questions, ma me at the service parking area as I arrived, checking me in expeditiously with a smile, leveraging his knowledge with addressing all my questions, managing his technical staff to complete my vehicle’s, repairs and safety checks timely, and displayed a sense of humor as he laughed at all my jokes. :-) More

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Outstanding customer service. The staff was able to get me in and out ahead of schedule. Hats off to the customer service department. The staff was able to get me in and out ahead of schedule. Hats off to the customer service department. More

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I love the experience with Elk Grove Mazda! ! Very heart warming and excellent customer service!! ! Very heart warming and excellent customer service!! More

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I always come here for my services. I always get exceptional service from Chris and all the service people. The place is always clean and comfortable. I always get exceptional service from Chris and all the service people. The place is always clean and comfortable. More

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Garrett was amazing he was very honest & even tried to help me get into a newer model that was gorgeous but even tho I walked out with my original vehicle he helped make the process smooth & even helped m help me get into a newer model that was gorgeous but even tho I walked out with my original vehicle he helped make the process smooth & even helped me walk out of the dealership with some perks.. I will be visiting again for my next vehicle I purchase. He even offered my daughter some pizza while she patiently waited for us to finish the process with David who was amazing with the closing of the process & very helpful with answering any questions… Chris is always amazing when I bring my vehicle for maintenance & is always above & beyond… They all have excellent customer service & because of them I will continue to do business with this dealership… More

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The Mazda team did great with my vehicle, trusted them with my new car and they took care of it. Great alignment and quick responsive time. with my new car and they took care of it. Great alignment and quick responsive time. More

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Garrett in sales and Chris in service are amazing. Garrett is my go to sales guy, any time I need a vehicle I call him. He goes way above and beyond for his clients. When I need maintenance, Chris alw Garrett is my go to sales guy, any time I need a vehicle I call him. He goes way above and beyond for his clients. When I need maintenance, Chris always patiently explains everything to me, even when I have silly questions More

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I had an appointment at Mazda to have my tires installed with no other service. It took them 4 hours to finish the job due to their own overbooking. This is unprofessional and I will not bring my car here with no other service. It took them 4 hours to finish the job due to their own overbooking. This is unprofessional and I will not bring my car here for service again. More

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Quick service. 45 minutes. Love the video inspection. Courtesy service. Will be back next time 45 minutes. Love the video inspection. Courtesy service. Will be back next time More

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This dealership has one of the best service departments I have ever used. I trust them, I drive approximately 80 miles 1-way to have them service my two vehicles. I have been driving a Mazda since 1981. Chri have ever used. I trust them, I drive approximately 80 miles 1-way to have them service my two vehicles. I have been driving a Mazda since 1981. Chris Howard is my service advisor and Billy, Dept. Mgr. are always available. More

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