Chris Howard
Chris Howard at Mazda of Elk Grove

Chris Howard | Page 4

Service Advisor

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.6
155 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

27 yrs, 11 mos

4.6

155 Reviews

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155 Reviews of Chris Howard

May 15, 2026

Dealership Rating
Employee Rating

It’s was a great service , Im satisfied to do business with Mazda dealer thank you More

by ABDENOURACHERAR2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review! We appreciate your kind words and are thrilled to hear that you had a great experience with us at Mazda of Elk Grove. We look forward to serving you again in the future! Sincerely, The Team at Mazda of Elk Grove

May 14, 2026

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Thank you very much to the after-sales service staff for their warm service and patient explanations. I am very satisfied and will definitely be back. More

by zhenyichen1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2026

Mazda of Elk Grove responded

Thank you for your kind review! We are pleased to know our sales team provided attentive support and clear, helpful explanations during your visit. Your satisfaction means a great deal to us, and we look forward to welcoming you back again in the future!

May 13, 2026

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Employee Rating

The service was fast, friendly, and efficient. I appreciate clear communication and clearly understanding what is happening. I like being able to have a clear idea when things will be done. More

by n
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Mazda of Elk Grove responded

Thank you for your review! We’re happy to hear that you experienced fast, friendly, and efficient service at Mazda of Elk Grove. Clear communication is important to us, and it's great to know you appreciated that during your visit. We look forward to seeing you again soon! Sincerely, The Team at Mazda of Elk Grove

May 12, 2026

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Mixed feelings about quality of service and diagnostics, sometimes they contradict what was reported before More

by TODDFILICE
Service Price Transparency
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Recommend Dealer
No
May 21, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience with us, Todd. We appreciate your feedback regarding the quality of service and diagnostics at Mazda of Elk Grove. It’s important to us that our customers feel confident in the information provided, and we understand your concerns. If you’d like to discuss this further, please reach out to us directly. We’re here to help and ensure a better experience for you in the future. Sincerely, The Team at Mazda of Elk Grove

May 10, 2026

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Each visit I've had The service center is always super helpful. Great communication from start to end. More

by CECI719
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maritza Padilla, Danny Nguyen

May 11, 2026

Mazda of Elk Grove responded

Thank you for your continued trust in our service team. It is great to hear that each visit has been a positive experience and that our team has provided clear and helpful communication throughout. We truly appreciate your support and look forward to assisting you again at your next visit.

May 09, 2026

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Employee Rating

Very fast and thorough. They even took the time to explain a couple features of my car that I didnt know about! More

by Inyo22
Service Price Transparency
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Recommend Dealer
Yes
May 11, 2026

Mazda of Elk Grove responded

We appreciate you taking the time to share your experience. It is great to know your visit was handled efficiently and that our team was able to provide helpful guidance on features you may not have been familiar with. Ensuring our customers feel informed and confident with their vehicle is always a priority, and your feedback is truly valued. We look forward to assisting you again in the future.

May 08, 2026

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Employee Rating

My car had a tricky problem related to when it was vandalized several weeks ago. Chris and Austin did not give up in trying to figure out the source of the problem, and thanks to them it is now fixed. More

by K. BURNS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 11, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience with us. We’re so glad Chris and Austin were able to track down and resolve the long-standing issue of your vehicle. Their persistence and dedication truly reflect the level of care we aim to provide. It’s also great to hear you felt valued and well-informed throughout the process. We appreciate your recommendations and we’re always here whenever you need us!

May 08, 2026

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Timely quick and friendly service. I have been using EG Mazda for years. I recommend them highly. More

by donhufford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Nguyen

May 11, 2026

Mazda of Elk Grove responded

Thank you for your loyalty and for taking the time to share your experience. We’re glad our team has consistently delivered quick, friendly service over the years, it means a lot to have your trust and recommendation. We look forward to seeing you again!

May 07, 2026

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Employee Rating

They were quick and helpful. I got in and out as promised. Thank you, Mazda of Elk Grove More

by percyalai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Hocter

May 08, 2026

Mazda of Elk Grove responded

Thank you for your 5-star review! We’re happy everything went as promised and that the visit was smooth and efficient for you. We appreciate you stopping by and look forward to helping you again in the future!

May 07, 2026

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Employee Rating

Nice dealership, however I feel like they can be pushy with services that aren’t actually necessary for your vehicle. Though this varies from each service representative. I’d appreciate them being more ho More

by nschwemley
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Mazda of Elk Grove responded

Thank you for your honest review. We’re glad you had a positive impression of the dealership overall and appreciate you sharing your concerns about service recommendations. Transparency and trust are very important to us, and we hope we can provide a more attentive service your next visit! We'll be here to welcome you back in the future whenever you need us!

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