Chris House | Page 3

I had an accident January 30, 2026. I had to get a tire replaced the next day. This was an emergency. The service was in deed 5 stars. I thank the service/labor team greatly. The price I had to get a tire replaced the next day. This was an emergency. The service was in deed 5 stars. I thank the service/labor team greatly. The price was very reasonable. Thank you, again. Keep up the good work. More

by ahankins925 Verified Customer Verified Customer

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Brought my 2023 Hyundai Ioniq 5 to diagnose why the indoor V2L (vehicle to load) 110V outlet would not power my AC current devices. It is stuck in “stand-by” mode, delivering no power. This same, and a indoor V2L (vehicle to load) 110V outlet would not power my AC current devices. It is stuck in “stand-by” mode, delivering no power. This same, and apparently common, problem is the subject of tens, if not hundreds of online posts by Ioniq 5 Limited owners. For this top of the line model and purchasers, Hyundai corporate, if not individual dealers, would do right by their customers to, at minimum, include a check of these indoor V2L as part of their regular service multi-point inspections and repair them if this problem is identified during the inspection. Yes, I am grateful Southern Hyundai will be repairing this at no cost to me and always appreciate their professional, courteous and prompt customer service as was my experience again during this visit. More

by Hampton gman Verified Customer Verified Customer

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I love my dealership. My appointment was at 10:30. I was out of there by 11 o’clock, always so professional and effective. My appointment was at 10:30. I was out of there by 11 o’clock, always so professional and effective. More

by SONAYVBORUM Verified Customer Verified Customer

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Appointment was easy to make and convenient. Chris quickly took my car in for its first 8K miles service including tire rotation and fluids check. Service was completed in less than an hour as I Chris quickly took my car in for its first 8K miles service including tire rotation and fluids check. Service was completed in less than an hour as I waited and walked in the neighborhood. Received a text notifying me that my car was ready. As this was my first service visit to Southern Hyundai in Newport News, I was pleased to receive the outstanding service I’ve come to expect from Hyundai dealers and service centers. More

by Hampton gman Verified Customer Verified Customer

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I appreciate the speed at which my problem was taken care of. I also enjoy the professionalism & curious manner in which I have been treated from the day I was inquiring, purchased & now my services. Th care of. I also enjoy the professionalism & curious manner in which I have been treated from the day I was inquiring, purchased & now my services. Thank for the great care you provide me! More

by rrwforte Verified Customer Verified Customer

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Great people service and snacks. Super clean nice people big windows A lot of smiles too Super clean nice people big windows A lot of smiles too More

by kathrynlauren14 Verified Customer Verified Customer

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The experience was great. I was welcomed by Chris and asked if I was going to wait. He then directed me to the lobby and stated he will text me when the car is ready. Everythi I was welcomed by Chris and asked if I was going to wait. He then directed me to the lobby and stated he will text me when the car is ready. Everything went very smoothly. More

by gsfranco324 Verified Customer Verified Customer

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They really listens to your needs. Fast and convenient on the service department. Easy to book an appointment. Fast and convenient on the service department. Easy to book an appointment. More

by AHERMON63 Verified Customer Verified Customer

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The car inspection went smoothly and was done quickly. I was happy with the service. I was happy with the service. More

by acrocker53 Verified Customer Verified Customer

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Their service team when above & beyond to help with the problem on my 2021 Santa Fe on my last visit. Service team member Chris was fantastic! problem on my 2021 Santa Fe on my last visit. Service team member Chris was fantastic! More

by mswade4 Verified Customer Verified Customer

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