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Chris Hayden
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101 Reviews
101 Reviews
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101 Reviews of Chris Hayden
September 27, 2024
I’ve been buying vehicles from Mac Haik for years! I liked the selection. I thought pricing was competitive. I thought service was good. Service, in particular, has gone downhill. Chris is great! I liked the selection. I thought pricing was competitive. I thought service was good. Service, in particular, has gone downhill. Chris is great! Mac Haik is not. I’ve been trying since July to get a differential issue fixed. This is at least the third return trip. It is a warranty issue and GM finally agreed to replace the differential. Delay has been availability of loaner cars. I live in Kingwood…40+ miles away. I need a loaner car to leave my car several days. This was not a problem in the past. Now it is…every time! Think I need a new dealer! More
by jrderr71
Verified Customer
September 25, 2024
Chris is fantastic. He looked under the hood when I first arrived to see what might be leaking (oil or coolant). When I needed a ride back, he followed up on the phone w He looked under the hood when I first arrived to see what might be leaking (oil or coolant). When I needed a ride back, he followed up on the phone with Uber, when they repeatedly failed to find my home, and repeatedly hung up when I called the driver. Thanks for the ride home, the ride back, and the car wash. More
by JWALKER41
September 13, 2024
The team delivered fantastic service. The vehicle was pulled up when I arrived and the transaction was easy with very little hassle. There was a minor issue with the vehicle that Mr. lacy The vehicle was pulled up when I arrived and the transaction was easy with very little hassle. There was a minor issue with the vehicle that Mr. lacy resolved promptly and professionally! More
by BRANDENLEGER12
Other Employees Tagged: Bryan Lacy, Johnny Low, Scott Johnson
September 12, 2024
professional. knowledgeable. efficient. listened to my concerns. got me in and out as quickly as possible. knowledgeable. efficient. listened to my concerns. got me in and out as quickly as possible. More
by TRDOWD
Other Employees Tagged: Vince Swanson Jr, AJ Flores
August 31, 2024
Reservations online apparently don’t work. Service center don’t seem very eager to get your business. Nice to have the option of a ride home or to work via paid Uber. Don’t like the 1% cred Service center don’t seem very eager to get your business. Nice to have the option of a ride home or to work via paid Uber. Don’t like the 1% credit fee charge More
by rich.silva
August 21, 2024
Very Fast service and they were satisfied awesome ! ! will return for more service , loved my sell person . ! will return for more service , loved my sell person . More
by dessieventers
Other Employees Tagged: Erdwin Dominguez, Scott Johnson, Jim Cox
August 15, 2024
Service department stepped up after a lot of back and forth on an oil consumption issue on 2022 Trailboss. Ended up basically rebuilding the engine. We are waiting to hear if our warranty will be exten forth on an oil consumption issue on 2022 Trailboss. Ended up basically rebuilding the engine. We are waiting to hear if our warranty will be extended by Chevrolet, and hoping this solved our problems. Overall, I sincerely appreciate that service took our issue seriously. More
by JPECK4
Other Employees Tagged: Brian Caldwell, Frank Trahan
August 09, 2024
Prompt! Service! Knowledgeable service writer this service was performed quickly. Service writer offered me savings plan on my oil changes. Service’s departm Service! Knowledgeable service writer this service was performed quickly. Service writer offered me savings plan on my oil changes. Service’s department very good. More
by JAMESALVINBAILEY
Other Employees Tagged: Kelly Robinson, Vince Swanson Jr
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