Chris Hatch | Page 58

Friendly knowledgeable staff put me in my dream truck After searching the internet for the right dealership and the right deal, I inquired about a vehicle from White River Toyota via email. Within 20 minu After searching the internet for the right dealership and the right deal, I inquired about a vehicle from White River Toyota via email. Within 20 minutes, I had a response. Marty Adams put together a YouTube video showing the vehicle I was interested in and a rough estimate of the cost. I was impressed. A few phone calls and emails later, I made my way to the dealership. Long story short Marty put me in the truck of my dreams and it was within the budget range I was hoping for. Marty and the team made the process easy and led me in the right direction. And although it was a busy Friday and he was working multiple deals, I felt like I was the only customer he was dealing with. Once I was moved into the office with Chris to finalize the deal, he was friendly and knowledgeable and he worked to get me the best prices possible. All in all, the experience was fantastic and I will highly recommend White River Toyota to any of my friends and family. More

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customer service our service rep Gage was very helpful, friendly, and addressed all our questions with knowledge and patience.. We will always deal with White River To our service rep Gage was very helpful, friendly, and addressed all our questions with knowledge and patience.. We will always deal with White River Toyota. Also, Justin the financial manager was so helpful . We appreciate the fine service at White River Toyota. thank you. Also a shout out to Chris and Bill. More

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Outstanding This dealership is one of the best you can go to. Friendly, respectful, understanding and will go the limit to make it work. Empathy to the client This dealership is one of the best you can go to. Friendly, respectful, understanding and will go the limit to make it work. Empathy to the client is very much so their goal. More

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Leased a car The staff at Toyota were very helpful and accommodating. They made the leasing process easy. I would go back to this dealership again. Thank you The staff at Toyota were very helpful and accommodating. They made the leasing process easy. I would go back to this dealership again. Thank you More

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MY REVIEW AWESOME TEAM. EVERYONE WORKS VERY WELL TOGETHER. DOWN TO EARTH. FELT AT HOME. SECOND TIME USING THIS DEALERSHIP. WOULD DEFINITELY RECOMMEND TO FAMILY AWESOME TEAM. EVERYONE WORKS VERY WELL TOGETHER. DOWN TO EARTH. FELT AT HOME. SECOND TIME USING THIS DEALERSHIP. WOULD DEFINITELY RECOMMEND TO FAMILY AND FRIENDS. More

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Awesome service- Tom and Mindy Marty is great to work with and very easy to talk to,the dealership was really busy but Marty never made us feel lost in the crowd. Thanks to Marty an Marty is great to work with and very easy to talk to,the dealership was really busy but Marty never made us feel lost in the crowd. Thanks to Marty and everyone at white river Toyota for a great experience and hard work to get us in our 2018 Tundra More

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Stellar service at White River Toyota I can’t imagine having a more enjoyable experience purchasing a new car than we had with Marty Adams. His great sense of humor, professionalism, enthu I can’t imagine having a more enjoyable experience purchasing a new car than we had with Marty Adams. His great sense of humor, professionalism, enthusiasm and competence would be hard to match! John, Chris and Santosh were great to work with, also, and the entire team at WR Toyota is top notch. My daughter and grandson were with me during the test drive with Marty, and the purchase process, and they enjoyed their time at WR Toyota, too! The personal touch and genuine love for his job that Marty offers to his customers will definitely encourage me to recommend Marty to anyone looking to buy a new Toyota. I love my new Highlander! Thank you so much! A happy customer from SD More

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Excellent service Joe was extremely pleasant and took his time explaining the vehicle to me. He didn't pressure me into buying anything. Chris was great! Got me what Joe was extremely pleasant and took his time explaining the vehicle to me. He didn't pressure me into buying anything. Chris was great! Got me what I wanted didn't beat around the bush. Excellent service all around! More

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Stopped in to drool and dream, drove home with new 4 Runner! We were "just looking"! We had just started looking online at 4 Runners recently, having previously owned them, wanting to go back to owning one agai We were "just looking"! We had just started looking online at 4 Runners recently, having previously owned them, wanting to go back to owning one again. We knew we'd buy one at some point, but we thought it would likely be a base model, and probably a few months down the road. We saw a TRD Off Road that we were interested in on White River Toyota's website, and drove over to see it. As soon as we walked in, we met Marty! His genuine warmth and sense of humor immediately put us at ease, made us feel welcome, and like he would take very good care of us! Marty wanted to know what WE were interested in. He helped us understand the differences between options and packages, and answered any and all questions we had thoroughly and professionally. He provided us with info re: current inventory, making sure to assess our wants, needs, and preferences so that he could match those with what was there on the lot. He was professional, yet down-to-earth at the same time, and made the process just so darn easy! We ended up test driving the Off Road (the one we were REALLY dreaming about!), and we were interested in how the numbers looked if we wanted to trade our car for that one. After the initial take on the numbers, we were off on the difference price by enough to feel like it would probably not work out on this model after all (but honestly expected that would likely be the case). We all exchanged lot of humor about the situation, but approached it honestly and fairly, with conversation on both sides of where we were both coming from. Marty worked for us, was able to narrow that gap, and made the sale happen for us so we drove our DREAM VEHICLE home that very same day! Marty, Kelly and Chris worked hard as a team to make this happen for us - AND, we had fun in the process! WOW! Thank you ALL! Marty, we will be sure to send folks your way, and we'll look you up when we are ready to trade another vehicle. Lorraine & John H. More

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Pleasant purchase experience White River Toyota seems to have figured out the evolution of the modern auto market and customer. They came right in with a very reasonable offer, ha White River Toyota seems to have figured out the evolution of the modern auto market and customer. They came right in with a very reasonable offer, haggle-free so we didn't have to waste time. No games like constantly going back and forth with the sales manager, or insisting on how much I want to spend each month. Just a bottom-line, transparent transaction. Working with Alexis as my salesperson and Bill as sales manager was a pleasure, and Chris made the financial paperwork pain-free, especially considering how late he had to stay. More

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