Chris Fritz
Chris Fritz at Klaben Ford Lincoln

Chris Fritz | Page 5

Assistant Body Shop Manager

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
57 Reviews
5.0

57 Reviews

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57 Reviews of Chris Fritz

May 01, 2023

Dealership Rating
Employee Rating

They did excellent work at fixing my 2013 Kia Sportage after i hit a deer Thank You !!! More

by tc55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristin Bruner

March 23, 2023

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Staff here was awesome! Their communication was amazing! Kept me updated with where they were with things! They were fast as well! More

by a_breonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Tenney , Craig Hutchinson

February 24, 2023

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They did the job I needed done. They tried not to fix certain parts until I called them out. They scratched my car and called me to fix their accident a week later. More

by Yazen Amawi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristin Bruner

Feb 24, 2023

Klaben Ford Lincoln responded

Thank you for taking the time to provide a review of your experience at the Klaben Body Shop. Our goal is to always exceed the expectations of our customers, and it appears we failed to do that. I appreciate you taking the time to speak with me via a phone call and for providing further insight into your experience. We’re also looking forward to seeing you next week so we may address any outstanding concerns. From our conversation, I trust you realize that we are, and will be, here in the future for any concerns or issues that may arise. Some may take a 3 star review and be satisfied, and again we appreciate it, but we are always looking for our opportunities to improve upon what we do every day. This is what drives our continuous quest for honest customer feedback. Thank you again for you review, and just know that the entire team remains at your service. Artie Gissinger, Body Shop Manager, agissinger@klaben.com, 330-678-0555.

February 20, 2023

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They did a great job! ! Would use them again in the future if I needed collision repair! More

by nttreptow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 28, 2022

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Coming off 25 years of BMW service experience, I anticipated a "different" experience from Ford. Yes, the experience is "different," but Tyler understands how to get the most out of Ford (service) a More

by tommendosa@aol.com
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Schultz

August 02, 2022

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Service and sales staff are helpful and receptive to customer needs. We were welcomed immediately More

by JYENSEL
Recommend Dealer
Yes

Other Employees Tagged: Christopher Volk, Louis Polos , Douglas Lewin, Denise Miller

Aug 05, 2022

Klaben Ford Lincoln responded

Hi Jyensel, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 22, 2022

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I use Klaben Ford's Service Department for oil changes, multi-point inspections, tire rotations, (and because they price match anyone local) new tires when needed. Then when I get my oil changes done, the More

by D Elder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram, Curt Conrad , Tyler Schultz

Jun 23, 2022

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

May 20, 2022

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Employee Rating

GOT THE JOB DONE GOT THE JOB DONE GOT THE JOB DONE GOT THE JOB DONE More

by RONK0607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Smith

May 23, 2022

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

May 04, 2022

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Employee Rating

Another fantastic experience at Klaben Ford. Tyler Kline and the entire Klaben team helped in the buyout of two leases and we will be back! More

by Rwells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 06, 2022

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 02, 2022

Dealership Rating
Employee Rating

I have had great experience with the klabin ford service and sales team . Very courteous and very helpful in answering my questions and guidance on everything I have had questions about. More

by edwardctaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Volk , Branden Johnson, Denise Miller, Mario Palomba

Apr 05, 2022

Klaben Ford Lincoln responded

Hi there, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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