Charlie Li
Charlie Li at Sierra Honda

Charlie Li

Finance Manager

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

4.6
174 Reviews
4.6

174 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

Industry Experience

6 yrs, 10 mos

Languages Spoken

English English

Mandarin Mandarin

174 Reviews of Charlie Li

April 09, 2025

Dealership Rating
Employee Rating

Brandon is friendly and comfortable to work with. Not pushy at all, which is great! More

by csandey
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cisneros

April 03, 2025

Dealership Rating
Employee Rating

Kate and Saul were very welcoming and empathetic. Saul exemplifies excellent customer service. I will definitely refer my families and friends to do business with Sierra Honda and look for Saul. Saul More

by Irene Hombrebueno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Gaitan, Karen Goodwin

Apr 03, 2025

Sierra Honda responded

Irene, we truly appreciate your awesome review and recommendation of Saul! Thank you for sharing your experience with us. Please don't hesitate to get in touch if you should have any other needs or questions.

March 31, 2025

Dealership Rating
Employee Rating

Helpful and pleasant experience. Our time there was a little longer due to how busy it was, nonetheless, the process was smooth More

by Juan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Gonzales, Adrian Chacon

Apr 03, 2025

Sierra Honda responded

Hi, Juan! Thanks for making our day with your terrific feedback. We're delighted our team made everything smooth and pleasant for you during your visit. We wish you all the best in your travels this year, from everyone at Sierra Honda.

March 29, 2025

Dealership Rating
Employee Rating

I have never had a more professional or pleasant experience than I had with Karen Goodwin at Sierra Honda. She and the dealership were courteous, informative and efficient through the whole process More

by GARETHPROVAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Goodwin

Mar 31, 2025

Sierra Honda responded

Gareth, we could not have asked for a more glowing review of Karen. It's obvious she made sure you were well taken care of. Congrats to your daughter on her new Honda! We wish your family safety and happiness in all your upcoming travels.

March 29, 2025

Dealership Rating
Employee Rating

Our experience at Sierra Honda was stellar from the beginning to the end. Karen Goodwin was so helpful with a great price quote before I ever went to the dealership, so it was very relaxed and stress f More

by dahoovgroove
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Karen Goodwin, Adrian Chacon

Mar 31, 2025

Sierra Honda responded

Excellent! Thanks for making our day with your terrific feedback on Karen. We're delighted she made everything easy for you. We wish you all the best in your travels this year, from everyone at Sierra Honda.

March 22, 2025

Dealership Rating
Employee Rating

Super easy to work with and a painless process when signing paperwork. Would come back for another vehicle! More

by AJGALGANI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Redd

Mar 24, 2025

Sierra Honda responded

Thanks for the 5-star review of your dealership experience! We're delighted to have provided you with all the support and guidance you needed to make this transaction a breeze. We wish you all the best in your upcoming journeys, from everyone at Sierra Honda!

March 22, 2025

Dealership Rating
Employee Rating

I found the car on line, immediately the sale person called. I made an appointment. I was clear about what I had to spend. Sale happened quickly. More

by flamico
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom Redd

Mar 24, 2025

Sierra Honda responded

We're glad you enjoyed a quick and smooth dealership experience with us! Thank you for taking a moment to share the highlights. We wish you all the best in your new pre-owned Kia, from the entire team at Sierra Honda!

March 10, 2025

Dealership Rating
Employee Rating

Kenny was really great. He was able to show me all my options even when I kept going back and forth. He was really great and helped us through the whole process. More

by JARNLEONIDA92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Poon

Mar 11, 2025

Sierra Honda responded

Thanks for making our day with your terrific feedback on Kenny. We're delighted he made everything easy and accommodating for you. We wish you all the best in your travels this year, from everyone at Sierra Honda.

March 05, 2025

Dealership Rating
Employee Rating

Always great experience dealing with Karen who is very professional.The speed of lease up and overall dealership experience is great. More

by gershil
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Goodwin

Mar 05, 2025

Sierra Honda responded

Gershil, we're so happy Karen is someone you can trust with your automotive needs whenever you're looking for something new. Congrats on your new lease! We wish you many pleasant travels this year, from everyone here at Sierra Honda.

February 28, 2025

Dealership Rating
Employee Rating

Really great customer service, I also got the vehicle I was looking for thanks to them More

by Peralta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Prosper Umudu

Mar 03, 2025

Sierra Honda responded

Thanks so much for your thoughtful feedback. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

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