Charles Prayor
Charles Prayor at Jim Ellis Buick GMC Mall of GA
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Charles Prayor

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.4
47 Reviews
4.4

47 Reviews

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47 Reviews of Charles Prayor

December 21, 2024

Dealership Rating
Employee Rating

They sent me an estimate for my car at 15000 plus! They only offered 13000 More

by GERONIMO1946
Recommend Dealer
No

Other Employees Tagged: Ed Barnes

December 19, 2024

Dealership Rating
Employee Rating

Had a great experience recently with Charles at the Jim Ellis GMC dealership in Buford. Had my 2500 truck in for some service items and he was great to deal with. Quick follow up with me on an order and More

by steve@southernelegancega.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki, David Estrella

December 15, 2024

Dealership Rating
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Great service this week. Charles was very helpful and polite. We will be back soon. More

by aweaver2
Service Price Transparency
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Recommend Dealer
Yes
Dec 20, 2024

Jim Ellis Buick GMC Mall of GA responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2024

Dealership Rating
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Purchasing a vehicle and service department was a joy to work with. Timely and professional personal. More

by geoffbaker02
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 13, 2024

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2024

Dealership Rating
Employee Rating

For over 12 years now, I’ve always received very friendly, professional, & Awesome service. They really think about the customer. Thank you Jim Ellis! More

by gclements
Service Price Transparency
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Recommend Dealer
Yes
Dec 06, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

December 01, 2024

Dealership Rating
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Honored the appointment and time. Courteous staff. Clean facility. No issues or complaints. Thank you More

by A oerson
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Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

November 21, 2024

Dealership Rating
Employee Rating

Service here was nothing short of amazing. I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They More

by DIXIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

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Literally everything you need from a service department. Easy, fast, friendly. I love them here. More

by MARGARITA.S.VALDEZ
Service Price Transparency
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Recommend Dealer
Yes
Nov 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 14, 2024

Dealership Rating
Employee Rating

leaked all antifreeze out before getting home. No help to get back to dealership. Stopped 4 times to add water More

by tclockdoor
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Charles Prayor

Nov 21, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this matter to our attention. I do see that you have been back in with your vehicle to have the concern addressed since this review. We sincerely apologize for any inconvenience that this may have caused you and hope that we resolved the concerns. We do hope that we can regain your trust in the future.

November 07, 2024

Dealership Rating
Employee Rating

Great service. It was easy to drop off the vehicle and services were complete same day. More

by gigi370zi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2024

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

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