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Charles Prayor
Charles Prayor at Jim Ellis Buick GMC Mall of GA
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Charles Prayor

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
63 Reviews
4.5

63 Reviews

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63 Reviews of Charles Prayor

April 09, 2025

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Employee Rating

My service advisor, Charles did a great job assisting me with the service needed on my truck. More

by scottparr
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Recommend Dealer
Yes
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Apr 11, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2025

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my communication with Charles was excellent. He was a great service advisor to work with. More

by charlotteh0
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Service Time
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Recommend Dealer
Yes
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Mar 23, 2025

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

March 14, 2025

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Employee Rating

They problem was not resolved. The sensor is still not working. Unfortunately, my experience at this particular locations is full of long waiting time, and bad customer care. More

by BRANDON@BIGCHROME.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Stecker, Kim South, Christie Ledbetter, Nick Rose, Melissa Toole, Brandon Cannon, Tom Floystrop , Rina Centeno, Anna Rogers

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Mar 23, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this to our attention. Please reach out to us so we can work towards a resolution. We hope to hear from you soon. All the best, Jim Ellis Buick GMC Mall of Georgia (770) 872-0884

March 14, 2025

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Employee Rating

Thanks as always to the team and Brandon cannon thank you very much for all your great work and attention More

by Dora galindo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon

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Mar 16, 2025

Jim Ellis Buick GMC Mall of GA responded

Dora, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2025

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Employee Rating

Fantastic dealership was a pleasure service was great people very friendly and knowledgeable will continue to have my truck serviced here More

by dre3630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes, Kim South, Christie Ledbetter, Nick Rose, Melissa Toole, Brandon Cannon, Tom Floystrop , Rina Centeno, Anna Rogers

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Mar 18, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2025

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Employee Rating

Mr. Charles Pryor is an absolute professional. Very honest and knowledgeable. I'm very happy with the service at this location. More

by Marine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Feel free to reach out to us if you need anything. Have a wonderful day.

February 25, 2025

Dealership Rating
Employee Rating

Very professional and answered all my questions! !! Made me feel comfortable! I love Jim Ellis More

by Pfreeman1019
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

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Feb 27, 2025

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

February 25, 2025

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Employee Rating

They made process easy and worked around my schedule. One of best things they did was making getting a loaner easy. More

by ANDREWBELLONE0
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Service Communication
Recommend Dealer
Yes
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Feb 27, 2025

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

February 25, 2025

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Employee Rating

Always a pleasure doing business with Jim Ellis. They treat you the best,like family. More

by Pat Savage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2025

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience!

February 20, 2025

Dealership Rating
Employee Rating

I won’t be back. Came at 9. Ed tells us 2.5 hours. Left at 3:30. More

by nhernandez132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ed Barnes

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Feb 27, 2025

Jim Ellis Buick GMC Mall of GA responded

Hi there, I would like to get some more details about your experience with us. Please contact us at (770) 872-0884 when you have an opportunity, and we will be more than happy to try and turn your experience around.

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