Charles Prayor

Service here was nothing short of amazing. I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They said may take 4hrs, was done in 2hrs. Got my keys and off we went. I came here after a horrible experience at Rick Hendrick GMC in Duluth where they cant even return phone calls let alone say a part is on back order and somehow Jim Ellis had it in 1day. More

by DIXIT Verified Customer Verified Customer

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Literally everything you need from a service department. Easy, fast, friendly. I love them here. Easy, fast, friendly. I love them here. More

by MARGARITA.S.VALDEZ Verified Customer Verified Customer

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leaked all antifreeze out before getting home. No help to get back to dealership. Stopped 4 times to add water No help to get back to dealership. Stopped 4 times to add water More

by tclockdoor Verified Customer Verified Customer

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Great service. It was easy to drop off the vehicle and services were complete same day. It was easy to drop off the vehicle and services were complete same day. More

by gigi370zi Verified Customer Verified Customer

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I have purchased 3 new vehicles from you. And you have service four of my vehicles over the years. I paid a bill over $2,500 on my most recent service and you could not even was my truck. I f And you have service four of my vehicles over the years. I paid a bill over $2,500 on my most recent service and you could not even was my truck. I feel that your service has gone down and not only because of the cash wash. Overall you service is not nearly as good as it was. I will try another dealer next time More

by almiddleton Verified Customer Verified Customer

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The worst customer service experience I have ever had with a service department. I brought my vehicle in for an airbag recall, they damaged my dashboard, charged me to replace the damaged portion, damage with a service department. I brought my vehicle in for an airbag recall, they damaged my dashboard, charged me to replace the damaged portion, damaged another part of it during the replacement! More

by Zspahr Verified Customer Verified Customer

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Not the best recent experience …might be going to another location for services and future car purchasing. location for services and future car purchasing. More

by Guilbeauty97 Verified Customer Verified Customer

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Excellent experience both in the purchase and customer service after the sale. Worked with David, Nick, Ed (a little), Charlie and Sami - all so helpful and really took care of us! service after the sale. Worked with David, Nick, Ed (a little), Charlie and Sami - all so helpful and really took care of us! More

by Shawnmccall Verified Customer Verified Customer

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As I didn’t assign any technician for my visit no one came to check me in so I decided to enter and ask to someone. I stood in the door for a few minutes - like no one would like to take my case until Ch came to check me in so I decided to enter and ask to someone. I stood in the door for a few minutes - like no one would like to take my case until Charles appears and check me in. I believe no one likes to come in a strange place, full of people waiting for someone to speak with me. Thanks Charles to check me in. More

by americohanata Verified Customer Verified Customer

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The service was very good and clear, I also liked the service time and quality. service time and quality. More

by Jose Mathias Verified Customer Verified Customer

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