Check out Charles Mitchell's reviews on DealerRater

November 17, 2025

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Over the past 12+ years as a customer, the staff at Joyce Honda have always been the most friendly, trustworthy and professional team we have found when it comes to sales and service. We would highly recomme Honda have always been the most friendly, trustworthy and professional team we have found when it comes to sales and service. We would highly recommend them for service regardless of the car brand you own (not just Honda). More

by DavidZ

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Tom Duffy, Ernest Biondolino

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November 04, 2025

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Nice staff. Service was on time. They are very cooperative and giving estimates in advance to take correct decisions. Service was on time. They are very cooperative and giving estimates in advance to take correct decisions. More

by mfparmar68

Verified Customer

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Service Communication

Recommend Dealer

Yes

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Nov 04, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 26, 2025

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Joyce Honda has great customer service, and they always get me in on a timely basis get me in on a timely basis More

by lfounds24

Verified Customer

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Workmanship

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Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle, Subuhi Shakil, Kelly Fields

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Oct 27, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 18, 2025

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Excellent service very great customer service. Lloyd was very helpful and explained every detail and provided clear actions plan Lloyd was very helpful and explained every detail and provided clear actions plan More

by PATJATIN

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson, John Lavelle, Subuhi Shakil

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Oct 18, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 17, 2025

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This place is great and I've been getting my cars serviced here for years. serviced here for years. More

by CHRISTOPHERJFEELEY

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson, John Lavelle

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Oct 17, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

September 22, 2025

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Great efficiently quick and updated me every time u til i was done. Beautiful personality was done. Beautiful personality More

by brivera5410

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle, Subuhi Shakil, Kelly Fields

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Sep 22, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

September 22, 2025

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Very communicative, fixed problems, offered shuttle, transparent timing, all over very professional and helpful team transparent timing, all over very professional and helpful team More

by leahdollinger

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Sep 22, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

September 19, 2025

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Employee Rating

Joyce Honda has always been very prompt, just as they were when I purchased my CR-V in 2019. Since then, I have continued to bring my vehicle to them for service, and I truly appreciate the quality of th were when I purchased my CR-V in 2019. Since then, I have continued to bring my vehicle to them for service, and I truly appreciate the quality of their work. Both the sales and service staff are consistently polite and courteous. More

by Narayana

Verified Customer

Service Price Transparency

Workmanship

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Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Duffy, Ed Seager, Ernest Biondolino, Gina Verrilli, Lloyd Wilson, John Lavelle, Subuhi Shakil, Kelly Fields , Johana Horta

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Sep 19, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

September 15, 2025

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Service writer did not review findings other than change out a lamp bulb. Typically ,, each visit had writer explain very detailed about findings. out a lamp bulb. Typically ,, each visit had writer explain very detailed about findings. More

by darryl_champion

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 18, 2025 -

Joyce Honda responded

Dear Loyal Customer, Thank you for your feedback. I’m sorry to hear that your most recent visit did not meet the level of communication and detail you’ve come to expect from us. We strive to ensure every service writer takes the time to thoroughly review all findings and recommendations with our customers, just as we’ve done in your previous visits. I apologize that this was not your experience this time, and we understand how important clear communication is when it comes to your vehicle. We’ll be following up with our team to ensure consistency moving forward. If you have any remaining questions about the service performed or would like a more detailed explanation of the findings from your visit, please don’t hesitate to reach out—we’d be happy to go over everything with you. Thank you again for bringing this to our attention, and we appreciate your continued business. Warm regards, The Service Team at Joyce Honda

September 11, 2025

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Very efficient personnel handled my servicing. Everything seems great. I didn’t have to wait very long either. Everything seems great. I didn’t have to wait very long either. More

by BERNICEB14

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle, Subuhi Shakil, Kelly Fields

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Sep 18, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

Charles Mitchell

Asst. Service Manager

Joyce Honda

221 Reviews of Charles Mitchell

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