Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 32

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
674 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

674 Reviews

Write a Review

674 Reviews of Charles Archer

May 29, 2021

Dealership Rating
Employee Rating

From the time I walked in till I walked out the next day all my wants and needs were checked off ! I got a car that I love and it checks everything on my list Including things I didn’t know id want ! He was More

by samstox93
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes

May 31, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

May 28, 2021

Dealership Rating
Employee Rating

I went and met with Mr. Archer and this man worked his magic and got in getting me my first car! He was very passionate about helping me! If you are in need of a car this is the man to go see!! Thank you More

by ErinL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Denby

May 31, 2021

Casey Kia responded

Thank you so much Erin for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

May 25, 2021

Dealership Rating
Employee Rating

Excellent customer service. Worked hard to get what my family needed. Very nice and honest. Very pleased and appreciate all the work he did for us. More

by DonnaT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Denby

May 31, 2021

Casey Kia responded

Thank you so much Donna for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

May 24, 2021

Dealership Rating
Employee Rating

Charles was very eager to help, super friendly and high energy! Contacted me throughout the whole process. There was a few issues with car, understandably because it was a new car, but Charles and the team More

by nina.davila02
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes , Ed Denby, Amber Johnson, Ron Tomaino

May 24, 2021

Casey Kia responded

Thank you so much Nina for the positive review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer, Ron Tomaino, and Ed Denby. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

May 04, 2021

Dealership Rating
Employee Rating

This man worked with me for 3 whole days trying to get me the car I wanted. He was so patient and positive the whole time. I bought a 2021 Kia Sportage and I’m 10000% satisfied. I would recommend anyone to g More

by mrs.wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Pina Jr.

May 15, 2021

Casey Kia responded

Thank you so much Mrs. Wilson for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

May 01, 2021

Dealership Rating
Employee Rating

Excellent customer service and honest dealer. Very happy with the deal on my K5 GT-Line AWD. Thank you Charles Archer and Aaron McGiffin for everything. More

by Kenjaesmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes, Jacob Martinez F. , Aaron McGiffin

May 02, 2021

Casey Kia responded

Thank you so much Kenjae for the five star review. We are extremely grateful for the opportunity to earn your business on the purchase of your 2021 KIA K5 GT-Line AWD. Also thank you for the wonderful endorsement of Charles Archer and Aaron McGiffin. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager

April 30, 2021

Dealership Rating
Employee Rating

Very displays with the service I received I expected more from Casey key there was a situation no one has yet to rectify the situation for assist me. More

by Mz. Flo
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Roberto A. Dial , Aaron McGiffin, Rashan Taliaferro

May 02, 2021

Casey Kia responded

Thank you so much Ms. Henry for your honest feedback! I appreciate you giving me an opportunity to resolve your concerns with you. I look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

April 28, 2021

Dealership Rating
Employee Rating

Man!!! This is my 4th car through Casey Kia and the best salesman Charles Archer. Takes care of me every time. Never disappointed in the tremendous customer service I receive from Charles and the Casey Kia More

by Shaycoates
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes

May 02, 2021

Casey Kia responded

Thank you so much Shay for the five star review! We are extremely grateful for the opportunity to earn your business for the fourth time! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything Sincerely, Roberto A. Dial- General Manager

April 24, 2021

Dealership Rating
Employee Rating

Mr Arher at the Casey Kia dealership on Jefferson Ave. showed me great customer service, made everything stress free, and made me feel comfortable with the car. I recommend anyone trying to get a vehicle More

by Michelle Smart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2021

Casey Kia responded

Thank you so much Michelle for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful review of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

April 24, 2021

Dealership Rating
Employee Rating

I had a wonderfully great experience with Mr. Archer he took really great care of me and made my buying my vehicle easy and hassle free . I would recommend anyone that needs to buy a car go see Mr. Archer More

by Amm91532
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

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