Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 33

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
674 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

674 Reviews

Write a Review

674 Reviews of Charles Archer

April 17, 2021

Dealership Rating
Employee Rating

WOW!!! What a pleasant experience from start to finish with Charles!!! He made it so easy, was so informative, and made buying our car so comfortable. ANYONE who is thinking of purchasing a car NEEDS to More

by Christine J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Casey Kia responded

WOW is right!!! Thank you so much for the five star review and your kind words about your experience here at my dealership. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

April 06, 2021

Dealership Rating
Employee Rating

I really appreciate the patience an honest that Charles showed me. He explained step by the car features an the buying process. I really enjoyed working with him an I recommend he to sale u a car. The bes More

by Mz. Flo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Casey Kia responded

Thank you so much Mz. Flo for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

Apr 29, 2021

Mz. Flo responded

I was in Casey Kia this afternoon I received very poor customer service and very dissatisfied with what just transpired

Apr 29, 2021

Mz. Flo responded

Good afternoon Roberto can you please give me a call

April 03, 2021

Dealership Rating
Employee Rating

My wife and I just moved here from MD and were looking forward here first car. Charles was extremely nice and helped us through 3 or 4 cars until we found the one she wanted. She was so happy to get her f More

by MDtoVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We are looking forward to taking care of all of your automotive needs in the future. Welcome to the area, and to the Casey KIA family. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

March 24, 2021

Dealership Rating
Employee Rating

I came to the Casey Kia family I'm July of 2020. Mr Archer became my only car salesman at THAT time. I trust what is said it may take time to get the results desired but it's well worth the wait. More

by jaejas2hands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2021

Casey Kia responded

Thank you so much for the positive review! We strive to exceed the expectations of all of our customers with radical hospitality. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

March 20, 2021

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Employee Rating

Charles is patient and very helpful. He made my 1st purchase really smooth. He has great customer service and all around great guy, I'll always go to him!! 😌 More

by queenxcmyx8907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business on your first purchase. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

March 19, 2021

Dealership Rating
Employee Rating

We had a very positive experience dealing with Mr. Archer and Casey Kia. Mr. Archer made the entire process painless. Mr. Archer is extremely professional and knowledgeable. I would recommend both Mr. Arc More

by lizric7855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2021

Casey Kia responded

Thank you so much for the positive review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

March 13, 2021

Dealership Rating
Employee Rating

When my mother and I arrived at the dealership we were greeted with a warm welcome and hospitality. The dealer Charles was punctual and professional. He provided superb customer care and made sure that I More

by teasurae_jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2021

Casey Kia responded

Thank you so much for the positive review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

March 10, 2021

Dealership Rating
Employee Rating

Charles was a pleasant to work with. I didn’t fell pushed. He listen to my needs and he made the process easy and quick. I’m enjoying my new Ram Truck........ Thank you Charles More

by ARod72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your Ram truck! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

March 08, 2021

Dealership Rating
Employee Rating

This is my second vehicle with Charles Archer. He is very friendly and professional. I had already selected the vehicle and he got the paperwork taken care quickly. I will be back. More

by leon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 13, 2021

Casey Kia responded

Thank you so much Leon for the positive review! We are extremely grateful for your loyalty. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality! We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

March 04, 2021

Dealership Rating
Employee Rating

This was the first time I ever bought a car from a dealership and Charles was every helpful. He was able to work with my budget and get the best deal for more. I highly recommend him and the rest of t More

by Will Payton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2021

Casey Kia responded

Thank you so much Will for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2017 KIA Forte as a first time buyer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

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