Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 31

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
674 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

674 Reviews

Write a Review

674 Reviews of Charles Archer

July 11, 2021

Dealership Rating
Employee Rating

Friendly experience, knowledgeable and went over the top. He Made car buying easy, found me something that was better and still fit my price range. More

by Blackice757
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

June 30, 2021

Dealership Rating
Employee Rating

One of the best!! It’s all I can say to describe him and my experience. Highly recommend..thank you! More

by Walkershakiya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Casey Kia responded

Thank you so much Shakiya for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the glowing recommendation of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

June 29, 2021

Dealership Rating
Employee Rating

Charles Archer has gone above and beyond to help me get a vehicle that fits in my needs. He was patient with me and always made sure I was comfortable with every step. This is the second vehicle I have bough More

by Duchess Loren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Casey Kia responded

Thank you so much Loren for the five star review! We are extremely grateful for the opportunity to earn your business for the second time. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

June 26, 2021

Dealership Rating
Employee Rating

I had a wonderful experience at this dealership. Mr. Charles was honest and straight to the point and answered all of my questions during my purchase. Mr. Charles was very patient, respectful, and very More

by Monique19861986
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Denby

Jun 27, 2021

Casey Kia responded

Thank you so much Monique for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

June 25, 2021

Dealership Rating
Employee Rating

Charles was absolutely wonderful to work with. He went above and beyond to satisfy our needs. He was very engaging and treated my family with the utmost respect that all customers deserve. More

by SLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2021

Casey Kia responded

Thank you so much Sly for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

Jun 25, 2021

SLY responded

Charles was absolutely wonderful to work with. He went above and beyond to satisfy our needs. He was very engaged and treated my family with the utmost respect that all customers deserve

June 21, 2021

Dealership Rating
Employee Rating

Best car buying experience ever. Mr. Archer helped my daughter and I replace her precious car which was totalled in an accident. He was polite, very knowledgeable about the vehicle my daughter wanted and More

by shenita621@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes , Ed Denby, Shannon Lavender

Jun 27, 2021

Casey Kia responded

Thank you so much for the positive review! We are extremely grateful for the opportunity to earn the business of you and your daughter. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

June 19, 2021

Dealership Rating
Employee Rating

Had a great experience with Casey Kia. Great customer service and always give the customer what they need. Charles Archer made sure he meet my needs on what car I liked and what was a best fit for me!!! More

by Lakitia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2021

Casey Kia responded

Thank you so much Bryan for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

June 15, 2021

Dealership Rating
Employee Rating

Charles really saved me. From the first time we spoke he listened to my needs and told me to have faith. He worked majic…literally.He is very honest and knowledgeable. By far the best car salesman I have ev More

by LadyE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2021

Casey Kia responded

Thank you so much for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you so much for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality! We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

June 12, 2021

Dealership Rating
Employee Rating

Charles was a life saver for my family and I. He listened to our needs and was able to work his magic. As of June 11, 2021 we are owners of a new vehicle that’s more comfortable for my family and I. We pra More

by Swilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2021

Casey Kia responded

WOW!!! Thank you so much Sheneika for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your Infiniti QX60. Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our customers with radical hospitality! We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager

May 31, 2021

Dealership Rating
Employee Rating

Mr. Charles was a life savor! I told him what I wanted, what I was looking for & he knew EXACTLY what car to point me to. He is very honest & know his facts. He won’t steer you the wrong way. I appreciate More

by Tia Graves
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rashan Taliaferro

May 31, 2021

Casey Kia responded

Thank you so much Tia for the five star review! We are extremely grateful for the opportunity to earn your business on your first purchase on your own. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

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