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Charles Archer

Overview Reviews (674) Inventory (155)

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Charles Archer

Charles Archer | Page 23

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

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5.0

674 Reviews

Overview Reviews (674) Inventory (155)

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

674 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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674 Reviews of Charles Archer

November 28, 2022

Dealership Rating

Employee Rating

Great customer service from beginning to end. Will tell you like it is. Awesome Job Will tell you like it is. Awesome Job More

by Angeladj324

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Hugh Mitchener

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Dec 02, 2022 -

Casey Kia responded

Thank you so much Angela for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

November 25, 2022

Dealership Rating

Employee Rating

HELLO WORLD! ! My experience with Charles Archer was nothing but an amazing time!! He took his time with me! He didn't rush or pressure me to do anything I wasn't ! My experience with Charles Archer was nothing but an amazing time!! He took his time with me! He didn't rush or pressure me to do anything I wasn't comfortable with and for that I'm most appreciative with! 😊 More

by Alicia Johnson

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Barnes

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Dec 02, 2022 -

Casey Kia responded

Thank you so much Alicia for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

November 24, 2022

Dealership Rating

Employee Rating

My car buying experience was good. The purchase process was quick and easy. Charles, A.J., and the finance guy were very thorough and answered all of my and my husband’s questions and The purchase process was quick and easy. Charles, A.J., and the finance guy were very thorough and answered all of my and my husband’s questions and addressed our concerns. This is my 2nd vehicle purchase with Casey Kia in 2 1/2 years and I’m satisfied with both purchases. Thank you for making it an easy and pleasurable experience. More

by Mrs. Newman

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Albert “AJ” Jackson

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Nov 25, 2022 -

Casey Kia responded

Thank you so much Mrs. Newman for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. Thank you for your loyalty. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

November 21, 2022

Dealership Rating

Employee Rating

Great experience from start to finish very impressed with my service. Charles Archer was a great help in getting our new vehicle my service. Charles Archer was a great help in getting our new vehicle More

by Stevepaxton_06

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 23, 2022 -

Casey Kia responded

Thank you so much Steve for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

November 18, 2022

Dealership Rating

Employee Rating

Charles was extremely polite and made our buying process smooth and quick. He wanted us to purchase the car we wanted and didn’t pressure us into settling any anything else. smooth and quick. He wanted us to purchase the car we wanted and didn’t pressure us into settling any anything else. More

by nicknnfd884

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 18, 2022 -

Casey Kia responded

Thank you so much Nick for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

November 13, 2022

Dealership Rating

Employee Rating

Charles was very professional and was willing to go above and beyond to make sure I had a good deal. 10/10 would recommend Casey Kia! and beyond to make sure I had a good deal. 10/10 would recommend Casey Kia! More

by Davon Reese

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Albert “AJ” Jackson

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Nov 16, 2022 -

Casey Kia responded

Thank you so much Davon for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

November 05, 2022

Dealership Rating

Employee Rating

Charles was very knowledgeable, friendly and seems like a really great guy. Was a good buying experience and would definitely recommend him! really great guy. Was a good buying experience and would definitely recommend him! More

by ElizabethWeisner

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Albert “AJ” Jackson

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Nov 10, 2022 -

Casey Kia responded

Thank you so much Elizabeth for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

November 02, 2022

Dealership Rating

Employee Rating

Charles was very helpful and very nice. Helped me get a car that will benefit my future and I appreciate him so much. Helped me get a car that will benefit my future and I appreciate him so much. More

by Hannahpscott22

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Nov 10, 2022 -

Casey Kia responded

Thank you so much Hannah for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

November 02, 2022

Dealership Rating

Employee Rating

Charles was very personable, friendly, patient, and great to work with. He helped me find the car that I truly wanted and made it work. He’s great! to work with. He helped me find the car that I truly wanted and made it work. He’s great! More

by Caitlinb425

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Nov 10, 2022 -

Casey Kia responded

Thank you so much Caitlin for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

October 27, 2022

Dealership Rating

Employee Rating

Charles was very knowledgeable and helpful in the purchase of my used Jeep. Process was as smooth as a car purchase can be. purchase of my used Jeep. Process was as smooth as a car purchase can be. More

by davidhpainter

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: James Barnes

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Nov 10, 2022 -

Casey Kia responded

Thank you so much David for the five star review! We are extremely grateful for the opportunity to earn your business on your Jeep. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

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