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Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 22

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
674 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

674 Reviews

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674 Reviews of Charles Archer

February 03, 2023

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Employee Rating

Charles was professional and provided the most genuine customer service. He understood what I needed in purchasing a vehicle and he worked within my guidelines. More

by Sherman Watkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Barnes , Joey Duncan, Shannon Lavender

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Feb 06, 2023

Casey Kia responded

Thank you so much Sherman for the five star review! We are extremely grateful for the opportunity to earn your business. Thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

January 27, 2023

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Employee Rating

Great customer service! ! Excellent communication and very relatable! It was a great experience working with Charles! More

by Jordan
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Finance Experience
Recommend Dealer
Yes
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Feb 06, 2023

Casey Kia responded

Thank you so much Jordan for the five star review! We are extremely grateful for the opportunity to earn your business. Thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

January 15, 2023

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I would 100% recommend going to this man. Most important part of customer service is being treated with respect, patience, and being informative. I've only known Charles for a little bit, but More

by Kheemotherapy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Barnes

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Jan 16, 2023

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

January 09, 2023

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Charles Archer provided a wonderful experience! He is very knowledgeable and passionate about what he does. More

by kitajayxo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 09, 2023

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

January 07, 2023

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Employee Rating

Charles was an excellent person he made our day easy and stressless his knowledge on the all the models was very assuring thank you so much for your help we appreciate you . More

by skinsfanforlyf
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Trade-in Experience
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Recommend Dealer
Yes
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Jan 07, 2023

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

January 07, 2023

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Employee Rating

Charles Archer was very thorough when explaining the features of the vehicle we were looking at, and was very professional and courteous the entire time we interacted at the dealership. More

by arcewendy
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
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Jan 07, 2023

Casey Kia responded

Thank you so much Wendy for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

December 27, 2022

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Employee Rating

Charles and the Casey Kia team were fantastic. They procured the car for me that other dealers said was impossible to get. The responsiveness and support I got along the way was top notch. Charles More

by Fahey.kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, James Barnes , Albert “AJ” Jackson, Aaron McGiffin

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Dec 28, 2022

Casey Kia responded

Thank you so much Kevin for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2023 KIA Sportage Hybrid. Also thank you for the positive endorsement of your experience and my staff. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

December 17, 2022

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Employee Rating

He explained everything throughly and in a manner that was easy to understand. His positive and personable demeanor made the process smooth and comfortable. More

by Jamaica Heimbach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 19, 2022

Casey Kia responded

Thank you so much Jamaica for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

December 17, 2022

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Employee Rating

Charles Archer was very through when explaining everything to my daughter and I. He answered any and all questions that we asked. He was also very positive and provided a easy going process. More

by Jamaica Heimbach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 19, 2022

Casey Kia responded

Thank you so much Jamaica for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

November 30, 2022

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Employee Rating

He was outstanding and professional. Really took the time to show me everything about the car I purchased. I would hunky recommend him More

by Darriusbeggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron McGiffin

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Dec 02, 2022

Casey Kia responded

Thank you so much Darrius for the five star review! We are extremely grateful for the opportunity to earn your business. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

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