

Charity Graff
Internet Sales Manager
Toyota of Gladstone
19375 SE Mcloughlin Blvd
Gladstone, OR 97027
Dealership Experience
11 yrs, 11 mos
Industry Experience
11 yrs, 11 mos
159 Reviews
Write a Review159 Reviews of Charity Graff
May 10, 2025
I had a really great experience with Aaron and Toyota of Gladstone. He was super transparent and took the time to explain everything about the car, including the full history report. Since I wasn’t able to Gladstone. He was super transparent and took the time to explain everything about the car, including the full history report. Since I wasn’t able to test drive it myself, Aaron actually drove me around so I could still get a feel for how it handled, which I really appreciated. I’ve always been a little wary of dealerships because they can be pushy, but that wasn’t the case here at all. There was no pressure to buy, and the whole process felt easy and low-stress. I also ended up getting a special APR offer through Toyota, which made the deal even better. Since I couldn’t drive the car home myself, Charity arranged a free shuttle pickup, and Aaron even drove me back with my new car. Overall, I’m super happy with how everything went and would definitely recommend Aaron and Toyota of Gladstone to anyone looking for a straightforward and honest car-buying experience. More
Other Employees Tagged: Momodou Dem, Aaron Herrera
May 08, 2025
Ricardo made the car buying experience incredibly smooth and enjoyable. Best salesman and best dealership! Thank you ricardo and toyota of gladstone!!! and enjoyable. Best salesman and best dealership! Thank you ricardo and toyota of gladstone!!! More
Other Employees Tagged: Kristin DeMars, Sami Boudjeri, Dolf Nuno, Ricardo Lopez
April 29, 2025
Got referred to Gladstone Toyota, and it was an amazing experience. Raul was extremely kind, and got the ball rolling. He introduced us to Kassandra Kim, and we loved our experience with her. She was knowl experience. Raul was extremely kind, and got the ball rolling. He introduced us to Kassandra Kim, and we loved our experience with her. She was knowledgeable, kind, prompt, and easy to work alongside. Everyone we came in contact with was magnificent. More
Other Employees Tagged: Kristin DeMars, Raul Doroteo, Kassandra Kim, Kinza Khan , Josh Martin 5 stars
April 26, 2025
Service was Excellent! The easiest purchase I’ve ever made on a new vehicle! Everyone I worked with was great!😊 The easiest purchase I’ve ever made on a new vehicle! Everyone I worked with was great!😊 More
Other Employees Tagged: Sam Lawrence
March 19, 2025
Manny was absolutely Phenomenal. I was actually thinking about bringing my car And just go elsewhere. To be honest, Gladstone is very pushy, cold, did everything you do not want in a I was actually thinking about bringing my car And just go elsewhere. To be honest, Gladstone is very pushy, cold, did everything you do not want in a car experience that’s exactly what I didn’t want. I told that to Gabriela did manner to Elena didn’t matter to Sammy didn’t matter. I kept coming back for Tony in the service department and Rudy is absolutely phenomenal also. But Manny kept me there and Manny was great everything you want the salesman and everything you don’t want in the salesman. You have a good one with Manny him and Rudie are the reasons I stayed besides of course you’re incredible product. You got a keeper in Manny. More

Other Employees Tagged: Dolf Nuno, Tony Botoroaga , Manuel Navas
March 14, 2025
Manuel was fantastic! He made the whole process smooth and enjoyable, answered all my questions, and helped me find the perfect car. Highly recommend! He made the whole process smooth and enjoyable, answered all my questions, and helped me find the perfect car. Highly recommend! More
Other Employees Tagged: Manuel Navas
March 10, 2025
Becka was great to work with. She guided us through the process and kept us up to date on the status of the new car. Since it was our second car with her, it was like working wi She guided us through the process and kept us up to date on the status of the new car. Since it was our second car with her, it was like working with a friend and we felt confident that she was looking out for our best interest. More
Other Employees Tagged: Becka Stern
March 09, 2025
This was an amazing experience for us and we are deeply appreciative . Initially apprehensive about purchasing a truck at a dealership. We found our truck And we want to give Raul our sales expert our Than appreciative . Initially apprehensive about purchasing a truck at a dealership. We found our truck And we want to give Raul our sales expert our Thanks for all he did for us ! Highly recommend Raul ! More
Other Employees Tagged: Kristin DeMars, Raul Doroteo
March 02, 2025
It's been 14 years since I bought my last car at a (Toyota) dealership. I was very apprehensive about buying a car at a dealership again. At Gladstone Toyota I was very impressed with each step of my (Toyota) dealership. I was very apprehensive about buying a car at a dealership again. At Gladstone Toyota I was very impressed with each step of my journey to purchase my new RAV due to the patience and good communication which eased my stress. Charity was wonderful which eased me into my good shopping experience. Ricardo Lopez was so patient as he showed me all of the new features and synced my phone to the navigation screen. He respectfully answered my numerous questions. It was refreshing to finalize the deal with Kenra. She explained all my add on options without being forceful. More
Other Employees Tagged: Ricardo Lopez , Kenra
March 02, 2025
Super friendly and knowledgeable staff. All our questions and concerns were addressed with care and attention. We were prompted to provide as much information as possible ahead of time to All our questions and concerns were addressed with care and attention. We were prompted to provide as much information as possible ahead of time to facilitate the process of the sale. More

Other Employees Tagged: Dolf Nuno, Cassie Michaud