

Charity Graff
Internet Sales Manager
Toyota of Gladstone
19375 SE Mcloughlin Blvd
Gladstone, OR 97027
Dealership Experience
11 yrs, 9 mos
Industry Experience
11 yrs, 9 mos
155 Reviews
Write a Review155 Reviews of Charity Graff
March 19, 2025
Manny was absolutely Phenomenal. I was actually thinking about bringing my car And just go elsewhere. To be honest, Gladstone is very pushy, cold, did everything you do not want in a I was actually thinking about bringing my car And just go elsewhere. To be honest, Gladstone is very pushy, cold, did everything you do not want in a car experience that’s exactly what I didn’t want. I told that to Gabriela did manner to Elena didn’t matter to Sammy didn’t matter. I kept coming back for Tony in the service department and Rudy is absolutely phenomenal also. But Manny kept me there and Manny was great everything you want the salesman and everything you don’t want in the salesman. You have a good one with Manny him and Rudie are the reasons I stayed besides of course you’re incredible product. You got a keeper in Manny. More

Other Employees Tagged: Dolf Nuno, Tony Botoroaga , Manuel Navas
March 14, 2025
Manuel was fantastic! He made the whole process smooth and enjoyable, answered all my questions, and helped me find the perfect car. Highly recommend! He made the whole process smooth and enjoyable, answered all my questions, and helped me find the perfect car. Highly recommend! More
Other Employees Tagged: Manuel Navas
March 10, 2025
Becka was great to work with. She guided us through the process and kept us up to date on the status of the new car. Since it was our second car with her, it was like working wi She guided us through the process and kept us up to date on the status of the new car. Since it was our second car with her, it was like working with a friend and we felt confident that she was looking out for our best interest. More
Other Employees Tagged: Becka Stern
March 09, 2025
This was an amazing experience for us and we are deeply appreciative . Initially apprehensive about purchasing a truck at a dealership. We found our truck And we want to give Raul our sales expert our Than appreciative . Initially apprehensive about purchasing a truck at a dealership. We found our truck And we want to give Raul our sales expert our Thanks for all he did for us ! Highly recommend Raul ! More
Other Employees Tagged: Kristin DeMars, Raul Doroteo
March 02, 2025
It's been 14 years since I bought my last car at a (Toyota) dealership. I was very apprehensive about buying a car at a dealership again. At Gladstone Toyota I was very impressed with each step of my (Toyota) dealership. I was very apprehensive about buying a car at a dealership again. At Gladstone Toyota I was very impressed with each step of my journey to purchase my new RAV due to the patience and good communication which eased my stress. Charity was wonderful which eased me into my good shopping experience. Ricardo Lopez was so patient as he showed me all of the new features and synced my phone to the navigation screen. He respectfully answered my numerous questions. It was refreshing to finalize the deal with Kenra. She explained all my add on options without being forceful. More
Other Employees Tagged: Ricardo Lopez , Kenra
March 02, 2025
Super friendly and knowledgeable staff. All our questions and concerns were addressed with care and attention. We were prompted to provide as much information as possible ahead of time to All our questions and concerns were addressed with care and attention. We were prompted to provide as much information as possible ahead of time to facilitate the process of the sale. More

Other Employees Tagged: Dolf Nuno, Cassie Michaud
February 21, 2025
The best Toyota dealership by far! Great people and outstanding sales managers! This is why I always will recommend Toyota of Gladstone to everyone! Great people and outstanding sales managers! This is why I always will recommend Toyota of Gladstone to everyone! More
Other Employees Tagged: Kristin DeMars, George Abboud, Marco Garcia-Sierra, Alberto Muniz Hernandez, Daniel Kirchem, Dusty Call, Scott Moser
February 12, 2025
Everyone made it easy and smooth! They made me very comfortable and well taken care of. They made me very comfortable and well taken care of. More

Other Employees Tagged: Gabriela Rosas , Rudy from finance
January 23, 2025
Really great staff to work with made buying a Toyota easy and simple. Gladstone Toyota made me feel appreciated. and simple. Gladstone Toyota made me feel appreciated. More
Other Employees Tagged: Aaron Herrera , Sara
January 16, 2025
Gabriella was an angel in disguise. She is professional, empathetic, a quality listener and made my experience great despite personal circumstances. The world need more of her and Sam. She is professional, empathetic, a quality listener and made my experience great despite personal circumstances. The world need more of her and Sam. If you need tlc, compasssion and quality customer service, please use her and Sam. Thankful and grateful and blessed to have had them as my advocates for my new Tacoma. More

Other Employees Tagged: Dusty Call, Gabriella Pena , Sam Hible