Charity Graff
Internet Sales Manager
Toyota of Gladstone
19375 SE Mcloughlin Blvd
Gladstone, OR 97027
Dealership Experience
12 yrs, 9 mos
Industry Experience
12 yrs, 9 mos
177 Reviews
Write a Review177 Reviews of Charity Graff
March 20, 2026
This dealership was so clean and very appealing to walk into. Everyone was friendly and welcoming. into. Everyone was friendly and welcoming. More
Other Employees Tagged: Momodou Dem, Noah Stanley
March 15, 2026
They found the car we were looking for Communicated well No muss, no fuss Would recommend well No muss, no fuss Would recommend More
Other Employees Tagged: Kevin Dominguez
February 27, 2026
Cassie was very knowledgeable about the vehicles we were interested in and even a few that just caught our attention. She was very personable and willing to help us any way she could. We ended up test drivi interested in and even a few that just caught our attention. She was very personable and willing to help us any way she could. We ended up test driving two different vehicles and she was more than willing to show us all the options. Once we purchased the vehicle she took the time to get me all set up and comfortable with the car’s features and the Toyota app. I would also say our experience with finance section, Marco Garcia-Sierra, was also top notch. He had everything ready to go and was quick but thorough. Overall our experience today was exceptional. More
Other Employees Tagged: Marco Garcia-Sierra, Cassie Michaud
January 25, 2026
Great experience with my car purchase. Friendly, knowledgeable sales team. Kassandra Kim was easy to work with. Friendly, knowledgeable sales team. Kassandra Kim was easy to work with. More
Other Employees Tagged: Kassandra Kim
December 05, 2025
Elliott was personable, honest, knowledgeable, and wonderful to work with. Even though I didn’t purchase the vehicle I looked at, he was not pushy and cared that I choose the right car for me. wonderful to work with. Even though I didn’t purchase the vehicle I looked at, he was not pushy and cared that I choose the right car for me. More
Other Employees Tagged: Noah Stanley , Elliott Olson
November 23, 2025
Manager was very unpleasant. person didn’t fill paperwork in correctly for registration or give me credit for $1000 deposit. person didn’t fill paperwork in correctly for registration or give me credit for $1000 deposit. More
Other Employees Tagged: Oni Clement
November 15, 2025
This dealership is incredible! Charity (sales manager) found exactly the car I was looking for, before it even left the dock in Japan! Joshua (service manager) happily resolved s Charity (sales manager) found exactly the car I was looking for, before it even left the dock in Japan! Joshua (service manager) happily resolved some pretty uncommon requests, no problem. And Noah, my sales rep., handled every issue that came up -- and even gave me his personal cell number in case I had any questions when he wasn't on-site. Absolutely phenomenal attention and service, from when I first walked in the door. More
Other Employees Tagged: Noah Stanley
November 10, 2025
I had an excellent experience from beginning to end! The whole team was friendly and easy to work with, and I’m so happy with my new vehicle—it’s exactly what I was hoping for. Noah really stood out! He The whole team was friendly and easy to work with, and I’m so happy with my new vehicle—it’s exactly what I was hoping for. Noah really stood out! He greeted me at the door with a smile when I arrived for my appointment and went above and beyond the entire day—staying nearly 13 hours to make sure everything went perfectly. He was kind, professional, and genuinely cared about making my experience a great one. I can’t thank him and the team enough! More
Other Employees Tagged: Noah Stanley
October 27, 2025
Jorge was great, easy to work with, and makes the experience of customer service the best I’ve ever had. Thank you for the new vehicle I loved it. My salesman for life, Jorge needs a raise. experience of customer service the best I’ve ever had. Thank you for the new vehicle I loved it. My salesman for life, Jorge needs a raise. More
Other Employees Tagged: John Hill, Jorge Garcia Lores
October 24, 2025
Excellent customer service - leased a car without needing to come in to the dealership which is extremely helpful for a business transaction needing to come in to the dealership which is extremely helpful for a business transaction More
Other Employees Tagged: Kassandra Kim
Dealership Inventory (410 Vehicles)

