Chad Reiss | Page 5

This story starts out with a recall, schedule maintence that could have turned into a disaster but McDonald made it right and then went above and beyond. The recall was on brake lines and they handled eve that could have turned into a disaster but McDonald made it right and then went above and beyond. The recall was on brake lines and they handled everything like pros but there was a gasket that broke during install that in turn was allowing brake fluid to leak. My wife and nephews were on their way to school when the warning light for Low Brake Pressure came on. My wife was able to get to a safe place and the dealer made sure to get us a tow truck and Lyft to the dealer. They were able to fix the issue in a very short time. In turn we ended up trading that Tacoma in for a new used Tundra and Scott the GM and his team made sure we were taken care of and then some. I want to give a shout out to all involved, Scott, Edwin and Chad in Sales and then in Service Nicholas and Amanda as well. Lastly I also want to thank Brandon and Phil in parts with getting me set up with a bed cover. Thank you all for your help and you guys rock. More

by fridaybrett Verified Customer Verified Customer

Report | Print

These guys were really helpful and friendly and worked hard to get my payments where I needed them to be. I love my 4Runner! hard to get my payments where I needed them to be. I love my 4Runner! More

by Forshaina Verified Customer Verified Customer

Report | Print

Linda is amazing. She always keeps me informed of the status of my service necessary for my vehicle. She’s friendly, professional, and so easy to work with. I recommen She always keeps me informed of the status of my service necessary for my vehicle. She’s friendly, professional, and so easy to work with. I recommend timely service to my vehicle through McDonald Toyota Service with Amanda, two other friends. More

by laninevil Verified Customer Verified Customer

Report | Print

Professional, congenial, and knowledgeable final our dealings with. The various staff in the different offices. dealings with. The various staff in the different offices. More

by rdgroshanian Verified Customer Verified Customer

Report | Print

They were professional and provided excellent service. Had no problem and will most likely come back! Had no problem and will most likely come back! More

by jmaqueda29 Verified Customer Verified Customer

Report | Print

Awesome Customer Service. They have always been great with my vehicle even though it’s a modified Wheelchair Van. They have always been great with my vehicle even though it’s a modified Wheelchair Van. More

by mel74b Verified Customer Verified Customer

Report | Print

Great experience. Took care of most of the details and trade in before I got to the dealership so when I went to purchase and pick up the new truck it was east Took care of most of the details and trade in before I got to the dealership so when I went to purchase and pick up the new truck it was east More

by pj11 Verified Customer Verified Customer

Report | Print

The sales staff was very nice without being pushy. I didn't have any dealings with management or the service department. I didn't have any dealings with management or the service department. More

by mstfmom Verified Customer Verified Customer

Report | Print

All personnel at the dealership were efficient, professional and transparent. It was simply a pleasant car buying experience. The whole process took less than 1.5 hours. We ordered the car a whi professional and transparent. It was simply a pleasant car buying experience. The whole process took less than 1.5 hours. We ordered the car a while ago, so it was great to see they were prepared when we arrived. Especially since we drove an hour to the dealership. Very respectful of our time. This was not the case with the car we purchased two years ago with a similar scenario. I would certainly recommend Gio, Juan and the folks at McDonald Toyota to others. Thanks for making the experience smooth and easy. More

by wsumners Verified Customer Verified Customer

Report | Print

Gio is very professional and has great communication skill!! This is the 2nd time working with him and both times he did not disappoint! If you are looking for someone to help you with your next big pur skill!! This is the 2nd time working with him and both times he did not disappoint! If you are looking for someone to help you with your next big purchase, Gio is your guy. More

Report | Print