Amanda Newton

Billed for overnighting part when I was not asked before and still had another part they were waiting on after it arrived. This charge was not on the invoice. Also tech forgot to link my key fob to the car and still had another part they were waiting on after it arrived. This charge was not on the invoice. Also tech forgot to link my key fob to the car when work was finally done eight business days later. So I had to take it back in for him to do. More

by edieannj70 Verified Customer Verified Customer

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There was an issue with parts being returned and not available for my scheduled appointment. Amanda was one of the best service advisors I have experienced in all my years of buying new cars. I look f available for my scheduled appointment. Amanda was one of the best service advisors I have experienced in all my years of buying new cars. I look forward to working with her in the future. I won't deal with anyone else. Oh, there was a check engine light for transmission that came up over this weekend. I will need to bring the Tacoma back in asap. More

by George hoffmann Verified Customer Verified Customer

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Amanda kept me updated on my vehicle status and talked me through the process of what needed to be done. She listened to my concerns and worked with me during the process. through the process of what needed to be done. She listened to my concerns and worked with me during the process. More

by gsdfan Verified Customer Verified Customer

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Continued grear service. I'll return for my next scheduled service. I like the video that the technician texts me while I wait. I'll return for my next scheduled service. I like the video that the technician texts me while I wait. More

by gary.dreith Verified Customer Verified Customer

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I could not be happier. The team at McDonald is prompt, courteous, and professional. I originally had a Saturday appointment. I had to change it to Friday. It was seamless The team at McDonald is prompt, courteous, and professional. I originally had a Saturday appointment. I had to change it to Friday. It was seamless and there was plenty of open times for me to schedule the service. I was greeted immediately. And the service was done/completed very fast. More

by James B Verified Customer Verified Customer

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Very professional and very friendly good to work with always get done in a timely manner. always get done in a timely manner. More

by Marshalljeff044 Verified Customer Verified Customer

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Toyota rep Amanda Newton has been extremely kind, understanding, and helpful in getting a leak issue resolved. She coordinated with a different dealership, so Toyota could get this leak fixed. She understanding, and helpful in getting a leak issue resolved. She coordinated with a different dealership, so Toyota could get this leak fixed. She also had the Limited tag replaced that had come off when Toyota washed the car. More

by coffey.karen Verified Customer Verified Customer

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great team! the service team is always efficient and professional - I love taking my 4runners here and will be purchasing another when the time is right. the service team is always efficient and professional - I love taking my 4runners here and will be purchasing another when the time is right. More

by Smyers7 Verified Customer Verified Customer

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Service was great easy to work with great communication with advisor from start to finish with advisor from start to finish More

by rvigil0 Verified Customer Verified Customer

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Amanda is excellent! Very disappointed that I had to make yet another trip to the dealership due to 3 bolts not put in to hold the splashguard in place. Coming home I ha Very disappointed that I had to make yet another trip to the dealership due to 3 bolts not put in to hold the splashguard in place. Coming home I had to pull over and remove the ONLY bolt in the splash guard since it was dragging on the highway. More

by lenchosample Verified Customer Verified Customer

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