Chad Reiss | Page 4

I loved working with Morgan. She was very knowledgeable on the vehicle that I bought. She was very knowledgeable on the vehicle that I bought. More

by Ddale12 Verified Customer Verified Customer

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I loved my last RAV4 that was totaled and had a short window to replace it. I could not find a replacement in Fort Collins and texted other dealerships. There was a blue one listed on your website and I window to replace it. I could not find a replacement in Fort Collins and texted other dealerships. There was a blue one listed on your website and I texted the dealership about it Sunday and made an appointment to see it Monday morning. When I arrived Monday morning, that car had been sold to another dealership and was not available. It felt deceptive. There was a silver hybrid on the lot that I purchased. During financing, I had 25,000 coming from the insurance settlement. The payments were set up through Bank of America at just under $800 a month. I made it clear I could not afford that payment but as I understood how it was explained, the 25,000 would cover the first few years of payments so I had time to find other arrangements. That was not true. The 25,000 counted for the first payment and the bank wants their $757 next week. It feels like the dealership wasn't totally honest which is now really putting me in a bind. While I was there everyone was friendly and I thought helpful, just not so sure now. Also have a question about why I got an email from your dealership about getting a carfax report on the new car I purchased??? More

by Nancy Verified Customer Verified Customer

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Sold me a lemon! Have had issues with car 24 hrs after purchase and still ongoing. Currently in a shop for $3k repair, Haven’t even made 1st payment, they simply don’ Have had issues with car 24 hrs after purchase and still ongoing. Currently in a shop for $3k repair, Haven’t even made 1st payment, they simply don’t care, out of sight out of mind. Worst decision ever, don’t buy a car there! More

by agarza1113 Verified Customer Verified Customer

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Good experience over all,friendly helpful knowledgeable, worked hard to make the process go as fast as they could. worked hard to make the process go as fast as they could. More

by fisherjeff67 Verified Customer Verified Customer

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I actually had a good experience buying a used car. I left feeling like I didn’t overpay. I’m in my 50’s and that’s the first time I’ve felt like that. I worked with Morgan and Chad. I would definitely I left feeling like I didn’t overpay. I’m in my 50’s and that’s the first time I’ve felt like that. I worked with Morgan and Chad. I would definitely recommend them and McDonald automotive for your next car purchase. More

by Jenn B Verified Customer Verified Customer

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Professional, friendly, and efficient. No pressure and answered all of our questions. Very good service. No pressure and answered all of our questions. Very good service. More

by howardlewis0 Verified Customer Verified Customer

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We were stressed from previous car buying experiences. We are happy to say that we had none of the pressure here. It was a pleasant experience and from the time we arrived, the test drive, the paperwork We are happy to say that we had none of the pressure here. It was a pleasant experience and from the time we arrived, the test drive, the paperwork and help with getting to know the car, we were there less than 3 hours and drove away in our new Rav. Everyone was informative and friendly. Thank you. More

by kilkussu Verified Customer Verified Customer

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Erin was terrific. She was very patient with us showing us several cars and providing very detailed comparisons between them. She was awesome to work with. She was very patient with us showing us several cars and providing very detailed comparisons between them. She was awesome to work with. More

by painegreg27 Verified Customer Verified Customer

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I switched from a suv to a car and Erin made it a great experience. I didn’t think I’d be able to trade it in suv but she was able to get it done. Thanks to Chad in finance also. experience. I didn’t think I’d be able to trade it in suv but she was able to get it done. Thanks to Chad in finance also. More

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This is my second purchase of a Toyota vehicle from McDonald Toyota Greeley. In both cases, the sales person, Nekoda Jacobs, was excellent, very patient and helpful. I don't recall speaking with a spec McDonald Toyota Greeley. In both cases, the sales person, Nekoda Jacobs, was excellent, very patient and helpful. I don't recall speaking with a specific sales manager, but I do recall the finance manager with both purchases, Chadd Reiss. He was very friendly, expiditiously worked through the purchase details, and answered my questions. I am happy to have purchased my Toyotas from this dealership and would likely return if I'm interested in another. More

by balilly Verified Customer Verified Customer

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