Chad Covert
Chad Covert at Heiser Toyota

Chad Covert | Page 14

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
291 Reviews
4.8

291 Reviews

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291 Reviews of Chad Covert

November 06, 2023

Dealership Rating
Employee Rating

If I could give Al 10 stars I would. He was really knowledgeable on all the options on the cars I saw and as well as the one that I bought. I will be recommending him to anyone that is i More

by Reinaldo DJ.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Jakub Kania

Nov 06, 2023

Heiser Toyota responded

DJ, It's great to hear that Al was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 03, 2023

Dealership Rating
Employee Rating

Very professional very customer orintated Clean facility I would recommend Heiser to anybody looking for a car More

by jenster7777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lorri Aiono-Dimoff, Jordan Christian , Colt Grandstaff

Nov 03, 2023

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota and congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 02, 2023

Dealership Rating
Employee Rating

Excellent service by Al Husain. Financial paperwork guy was good too. Bought several cars from Heiser More

by gsaito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain , Colt Grandstaff

Nov 02, 2023

Heiser Toyota responded

We are very happy to hear that Al provided you with such a positive experience during the purchase of your new vehicle! We sincerely value your business and look forward to your next visit. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 02, 2023

Dealership Rating
Employee Rating

The dealership was nice. I think Christine did an OK job and understand she’s pretty new as a sales person. There were too many times when she left us sitting at her desk w More

by cdbkmail
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Christine Michalowski , Colt Grandstaff

Nov 02, 2023

Heiser Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 01, 2023

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Employee Rating

People were friendly and helpful for the most part but it did seem to take quite some time in-between purchasing stages. More

by lkrenke2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2023

Heiser Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 01, 2023

Dealership Rating
Employee Rating

Salesman was a very respectable and honest person. Walked me through all the functions of the truck and also showed me possible accessories that would be purchased later on. Finance was also very clea More

by XAVIERLEE690
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Jakub Kania

Nov 02, 2023

Heiser Toyota responded

Xavier, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 22, 2023

Dealership Rating
Employee Rating

All the representatives wrre very professional, yet friendly and helpful. That's something we really appreciated about dealing with them. Moreover, it felt like they made it their duty to give us the b More

by hasanmalik711
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Larner, Jakub Kania , Colt Grandstaff

Oct 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 21, 2023

Dealership Rating
Employee Rating

Would go back again, took care of servicing me in a timely manner, I can’t say enought about Lorri, she is the best, I would send Clients to her again and again, she went out of her way to help get my More

by earnestinhudson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Lori was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

October 20, 2023

Dealership Rating
Employee Rating

Best experience I ever had with a car dealer in all departments. Our sales rep was exclusive, financing department was excellent and was not pushy in any way shape or form. Very relaxed comfortable dec More

by eyetechlaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorri Aiono-Dimoff, Tom Lowther , Colt Grandstaff

Oct 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 08, 2023

Dealership Rating
Employee Rating

I had a great experience, process was super easy, transparent and well priced. I would recommend the dealer to others. Jordan was great, no xx, up front, and honest. More

by be_rad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania, Jordan Christian

Oct 09, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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