Chad Covert
Chad Covert at Heiser Toyota

Chad Covert | Page 13

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
291 Reviews
4.8

291 Reviews

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291 Reviews of Chad Covert

December 09, 2023

Dealership Rating
Employee Rating

My first experience was over ten years ago and I enjoy the staff, and really appreciated Matt who works in the Service department and how he took his time to work with me for close to a month by providing More

by dedwards10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2023

Heiser Toyota responded

We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 08, 2023

Dealership Rating
Employee Rating

Excellent sales staff made purchasing a new car a breeze. Service department always does a good job (and I base this on 15 years of experience in bringing my Toyotas in for maintenance). More

by duanpol
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Tom Lowther

Dec 10, 2023

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 04, 2023

Dealership Rating
Employee Rating

They were helpful friendly and efficient. I felt I was treated fairly and taken care of in a timely manner. More

by petetheshot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Jessica Phillips , Colt Grandstaff

Dec 04, 2023

Heiser Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 04, 2023

Dealership Rating
Employee Rating

We were having problems finding out what kind of body work was done on our vehicle and finally were referred to Chad Covert. There were several things that we felt should have been fixed before we took More

by LAURIE.POWERS
Recommend Dealer
Yes
Dec 04, 2023

Heiser Toyota responded

Thank you so much for your excellent review, Laurie! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chad here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 03, 2023

Dealership Rating
Employee Rating

The transaction was quick and straightforward. The Tundra even with high miles was set up very well and was amazingly clean inside and out. Thanks to all the sales staff for a great experience. More

by RJF1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 02, 2023

Dealership Rating
Employee Rating

Great customer service and they work with us on our trade-in so we could buy our 4runner! More

by sallie1206
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina , Colt Grandstaff

Dec 03, 2023

Heiser Toyota responded

Here at Heiser Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Sallie, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 01, 2023

Dealership Rating
Employee Rating

Car available and ready. Overall good experience. Contract paperwork not provided in timely manner. All questions addressed. More

by sb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Jessica Phillips , Shardai Rody-Santiago

Dec 01, 2023

Heiser Toyota responded

Thank you so much for choosing Heiser Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 24, 2023

Dealership Rating
Employee Rating

The whole staff provided amazing customer service support and Very friendly and accurate staff. Amazing customer service More

by bankstamiko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry, Peter Miszewski

Nov 26, 2023

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 11, 2023

Dealership Rating
Employee Rating

Chad and Al were great, but was sold a car that had major engine problems More

by jessandlor
Recommend Dealer
No

Other Employees Tagged: Chad Covert

Nov 13, 2023

Heiser Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jessica Phillips General Manager 414-357-2100 jphillips@heiser.com

November 08, 2023

Dealership Rating
Employee Rating

Responsive, cooperative, complete, agreeable, committed, understanding, convenient, fair, friendly, competitive, flexible, patient, great follow up More

by wemps1127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Christine Michalowski , Colt Grandstaff

Nov 08, 2023

Heiser Toyota responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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