Chad Carey | Page 9

Excellence in every detail. My first mini was purchased overseas and shipped to Otto’s for delivery. The Otto’s team made my relocation process a smooth an happy one. When it cam My first mini was purchased overseas and shipped to Otto’s for delivery. The Otto’s team made my relocation process a smooth an happy one. When it came to upgrading to the 2018 I knew Otto’s was the only choice for my new build. Jeff was attentive and was able to answer ever question that I came up with. Jeff and Ryan are a great team and made the ordering and delivery process a true joy. More

by haasenpher Verified Customer Verified Customer

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Liam's Professionalism. The main reason for my rating was Liam's level of professionalism! He made the entire buying process a smooth one. Ryan made the paperwork easy. The main reason for my rating was Liam's level of professionalism! He made the entire buying process a smooth one. Ryan made the paperwork easy. More

by RSPAGS Verified Customer Verified Customer

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Always great! They are the nicest and most accommodating people when we need service.... We have never had a bad experience and would recommend them to anyone! They are the nicest and most accommodating people when we need service.... We have never had a bad experience and would recommend them to anyone! More

by JBRANDO Verified Customer Verified Customer

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Melissa...service manager was great Everyone t this place is great from Chad in sales to Melissa in service. Even the woman. who answers th phone and the on who took. my money. Everyone t this place is great from Chad in sales to Melissa in service. Even the woman. who answers th phone and the on who took. my money. More

by DONVERRICO Verified Customer Verified Customer

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Smooth process!! Great experience, it was an awesome experience. Really helpful associate! Definitely appreciated his customer service!! Derek was very professional an Great experience, it was an awesome experience. Really helpful associate! Definitely appreciated his customer service!! Derek was very professional and helpful!! I will definitely recommend to anyone for service or looking for a new mini!!! More

by CLETEISHAWASHINGTON90 Verified Customer Verified Customer

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Just bought my third NEW Mini! This is a great place for quality service. They do their best to accommodate all your needs. Just got my 3rd. New Mini from them and I just LOVE ?? my This is a great place for quality service. They do their best to accommodate all your needs. Just got my 3rd. New Mini from them and I just LOVE ?? my new All4! Special Thanks goes out to Chad and Pete for the great service! More

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Best dealer experience ever. Drove 75 minutes to get to Otto’s. Well worth it. Honest helpful staff and a great product! Recommend to family and friends with complete confidence! Drove 75 minutes to get to Otto’s. Well worth it. Honest helpful staff and a great product! Recommend to family and friends with complete confidence! More

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Second Mini from Otto's and I will be back! This is my second Mini from Otto's and both times were great experiences! The staff are all incredibly nice. The service department is state of the ar This is my second Mini from Otto's and both times were great experiences! The staff are all incredibly nice. The service department is state of the art and very helpful. I have leased both cars and it has been an incredibly easy transaction both times. Friends have told me horror stories about turning in leased cars at other Mini dealers! That doesn't happen at Otto's! Pete Barcus has helped me both times and went over all of my options with me so I had a range of choices. I never felt pressured about my decision and working with Pete is just a really pleasant experience. I don't live close to Otto's but it is definitely worth the trip! I will be back for my next Mini! More

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Pleasant Experience My wife and I had the pleasure of purchasing our vehicle through Pete Barcus and from start to finish, it was painless. Chad Carey continued that posi My wife and I had the pleasure of purchasing our vehicle through Pete Barcus and from start to finish, it was painless. Chad Carey continued that positive experience, making the financial side of things seamless and easy to understand. No high pressure sales techniques....just honesty and helpfulness. I am hopeful that the rest of our dealings with Otto's is as pleasant when it comes time for service and so forth. More

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Test Drive OVER NIGHT!! Otto's mini was excellent when it came to working with my wife and I. We were very indecisive, so it took us a bit of time to figure out what kind of Otto's mini was excellent when it came to working with my wife and I. We were very indecisive, so it took us a bit of time to figure out what kind of car we were interested in buying. After a test drive, Chad let us take a vehicle overnight so we could get a better feel for how it drove. That did it for us. Having a car overnight allowed us to test the lights, feel the experience of its power and see how the car would fit into our daily life, really helped make our decision. More

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