Chad Carey | Page 11

Professional all the way What can we say, Michael Dixon was great to work with, and we would highly recommend him!! Straight forward and forthright, he assisted us in finding What can we say, Michael Dixon was great to work with, and we would highly recommend him!! Straight forward and forthright, he assisted us in finding the best car for us. Dave shuffled the paper fairly quickly, and Chad helped us through a tiny rough patch beautifully. Well done guys! More

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What a great dealership! I can't say enough about the fantastic experience I had in purchasing my new Roadster S from Ottos. I've been to them a couple times over the last tw I can't say enough about the fantastic experience I had in purchasing my new Roadster S from Ottos. I've been to them a couple times over the last two years but never could pull the trigger. This time I was determined to get the mini I wanted and Ottos made it all possible. Joe Corvaia and Mike Dixon were fantastic. We went from starting our negotiations via email in the morning to me driving 100 miles to the dealership and taking delivery that same afternoon. While I didn't meet Chad, as the new Sales Car Manager I know he made it all possible. Love my new Roadster S and loved the experience at Ottos! More

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Sales and Maintenance Exceed Expectations at Otto’s MINI Recent Maintenance performed by Otto’s MINI was superb - - but first I will summarize some details that led to our purchase of a new 2011 MINI Hardtop Recent Maintenance performed by Otto’s MINI was superb - - but first I will summarize some details that led to our purchase of a new 2011 MINI Hardtop and a new 2012 MINI Cooper Countryman All4 at Otto’s. When my wife and I began to research MINI Dealerships, we focused on Virginia (where we live), Maryland, and Pennsylvania. One of the significant issues that arose to our delight was that Otto’s MINI was the only MINI Dealership that we found to have established a firm European Culture throughout the organization. Since we lived in Germany for four years in the early 1980s, we treasure the cultures that we were exposed to and experienced, and were delighted to witness a similar experience at Otto’s. Not only was Otto’s very hospitality, and non-pressure, oriented (for sales, service, etc.), but they also were what I call “transparent” when it comes to Maintenance. It happens to be the only MINI Dealership that we found that invites customers to walk along a wide brick indoor sidewalk (behind a safety railing) for the entire length of the Maintenance Shop for as long as they wish, while they wait for their auto service to be completed. Now, for my most recent visit for Maintenance, I am very pleased with the quality of work, hospitality, and overall atmosphere of competence for both of our MINIs. I continue to be very pleased with support at Otto’s and have been blessed with maintenance results that far exceed expectations. Woody from Annandale, VA More

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Everyone was great and extremely helpful from the moment I contacted Peter W. to express interest for the Mini I purchased to getting the keys in my hands and driving off the lot. Unfortunately, Peter W. wa I contacted Peter W. to express interest for the Mini I purchased to getting the keys in my hands and driving off the lot. Unfortunately, Peter W. was out for surgery the day I came in to sign paperwork but Chad and the other Peter took over and made the entire process effortless! More

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I've worked with OTTOS MINI, since our first MINI purchase in 2006. The dealership has always been friendly and inviting. Chad worked with us in 2006 and again in 2012. We've been back and forth on m purchase in 2006. The dealership has always been friendly and inviting. Chad worked with us in 2006 and again in 2012. We've been back and forth on models to consider and Brook has always been ready to allow us to drive various cars to get the right model. Thanks for the great work and relaxed dealer experience. More

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This is our fourth MINI and the third that we purchased from Otto's. We are loyal to the brand and to Otto's as a dealer and for service. from Otto's. We are loyal to the brand and to Otto's as a dealer and for service. More

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Third Mini owned. Otto's has been great to deal with and service always first rate! Brook and Chad were very easy to deal with and Brook made the buying experience enjoyable. service always first rate! Brook and Chad were very easy to deal with and Brook made the buying experience enjoyable. More

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