Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Cassie Smith

Overview Reviews (139) Inventory (196)

Contact Me

View All Employees

< View All Employees

Cassie Smith

Cassie Smith | Page 8

Internet Manager

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me

5.0

139 Reviews

Overview Reviews (139) Inventory (196)

Dealership Experience

24 yrs, 6 mos

5.0

139 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Cassie Smith

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

139 Reviews of Cassie Smith

October 15, 2024

Dealership Rating

Employee Rating

Thank you to Colton at Arlington Heights Ford. Great coffee and great service will definitely come back Great coffee and great service will definitely come back More

by eric.behun

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez , Joe Baez, Israel Gonzalez, Colton Hannemann, Brian Powell

Oct 17, 2024 -

Arlington Heights Ford responded

Thank you, Eric! We're thrilled to hear that you enjoyed your experience at Arlington Heights Ford and appreciated Colton's service. We're always here with great coffee and ready to assist you again. Looking forward to welcoming you back! Sincerely, The Team at Arlington Heights Ford

October 12, 2024

Dealership Rating

Employee Rating

Colton did an awesome job with the transaction and explaining the vehicles options. I would recommend him to other customers in the future: explaining the vehicles options. I would recommend him to other customers in the future: More

by cgmathew900

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez , Israel Gonzalez, Colton Hannemann, Brian Powell

Oct 15, 2024 -

Arlington Heights Ford responded

Thank you so much for your wonderful review, Mathew! We're thrilled to hear that Colton provided you with excellent service and helped you understand the vehicle's options. Your recommendation means a lot to us at Arlington Heights Ford. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

October 12, 2024

Dealership Rating

Employee Rating

Our 2nd purchase with Lonnie catanese, great service, honest and he is an asset to your company! honest and he is an asset to your company! More

by Margsaz

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez , Teddy Dziedzic, Israel Gonzalez, Brian Powell

Oct 15, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We truly appreciate your continued trust in Arlington Heights Ford and Lonnie. It's fantastic to hear that you had a great experience during your second purchase. We look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Ford

October 11, 2024

Dealership Rating

Employee Rating

Thanks to Lonnie and Jose I’m driving out of here in my new Bronco!!! They made the process so easy and stress free! new Bronco!!! They made the process so easy and stress free! More

by Bethrubel

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez , Teddy Dziedzic, Israel Gonzalez, Brian Powell

Oct 14, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that Lonnie and Jose made your experience so easy and stress-free while helping you drive away in your new Bronco. At Arlington Heights Ford, we strive to provide the best service possible, and your feedback means a lot to us. We look forward to seeing you again! Enjoy your new vehicle! Sincerely, The Team at Arlington Heights Ford

October 05, 2024

Dealership Rating

Employee Rating

Lonnie Catanese made the purchase of our 2024 ford expedition max very easy and he is a great person to deal with as are all of the people at arlington heights ford. expedition max very easy and he is a great person to deal with as are all of the people at arlington heights ford. More

by jpjacob85

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez , Teddy Dziedzic, Israel Gonzalez, Brian Powell

Oct 08, 2024 -

Arlington Heights Ford responded

Thank you so much for your kind words! We truly appreciate your feedback about Lonnie and our team at Arlington Heights Ford. We're thrilled to hear that your purchase of the 2024 Ford Expedition Max was a smooth and enjoyable experience. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

October 05, 2024

Dealership Rating

Employee Rating

I had the great pleasure to work with Lonnie Catanese. He was very accommodating and patient with the process! He was very accommodating and patient with the process! More

by Matt

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez , Teddy Dziedzic, Israel Gonzalez, Brian Powell

Oct 08, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience working with Lonnie at Arlington Heights Ford. Our team is dedicated to providing excellent service, and it’s fantastic to know that Lonnie made the process easy for you. We look forward to seeing you again in the future! Sincerely, The Team at Arlington Heights Ford

September 30, 2024

Dealership Rating

Employee Rating

Colton was a super big help buying my new car. Very competent, able to answer all the questions I had and solve any minor problems. Never bought a car in such a short time. Couldn‘t have hope for Very competent, able to answer all the questions I had and solve any minor problems. Never bought a car in such a short time. Couldn‘t have hope for a better salesman! More

by Buessfamily

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez , Joe Baez, Israel Gonzalez, Colton Hannemann, Brian Powell

Oct 02, 2024 -

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that Colton provided you with outstanding assistance in purchasing your new car at Arlington Heights Ford. It's wonderful to know that he was able to address your questions and make the process quick and smooth for you. We appreciate your feedback and hope to see you again for your future vehicle needs! Sincerely, The Team at Arlington Heights Ford

September 28, 2024

Dealership Rating

Had a great experience buying my second vehicle with Lonnie Catanese. Made the buying experience smooth and effortless. Lonnie Catanese. Made the buying experience smooth and effortless. More

by Sebastiangavina96

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez , Joe Baez, Israel Gonzalez, Brian Powell

Oct 01, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience buying your second vehicle at Arlington Heights Ford with Lonnie. It's our goal to make the buying process smooth and effortless for our customers. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

July 27, 2024

Dealership Rating

Employee Rating

I had a great experience with Arlington Heights Ford. I live in WV and found a Ford F250 Tremor on their website. I worked with Lonnie over the phone and worked out a deal. I drove over 8 hours to the de I live in WV and found a Ford F250 Tremor on their website. I worked with Lonnie over the phone and worked out a deal. I drove over 8 hours to the dealership and met Lonnie in person. Great guy, very friendly and professional. I would definitely deal with them again in the future. Arlington Heights Ford gave me the best deal. More

by Markivan78

Recommend Dealer

Yes

Other Employees Tagged: John Guido, Jr., Lonnie Catanese, Jose Gutierrez , Joe Anzelone, Joe Baez, Israel Gonzalez, Amanda Hamilton, Brian Powell, Dan Szwec

June 09, 2024

Dealership Rating

Employee Rating

Lou and the AHFORD crew are always quick, thoughtful, personal, fair in their ways and competitive and cares for customers like family. Jerry Hood runs a tight ship! personal, fair in their ways and competitive and cares for customers like family. Jerry Hood runs a tight ship! More

by berealbeyou

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Guido, Jr., Jerry Hood, Mike Waddle, Jose Gutierrez, Victor Villanueva, Lou Alfano , Joe Baez, Israel Gonzalez, Dan Szwec

Dealership Inventory (196 Vehicles)

2026 Ford Mustang Mach-E | new

$54,099

2026 Ford Mustang Mach-E

new

Adriatic Blue Metallic exterior

Automatic

All-wheel Drive

$54,099

View Vehicle Details

View Details

2027 Ford Explorer | new

$60,774

2027 Ford Explorer

new

Star White Metallic Tri-Coat exterior

Automatic

Four-wheel Drive

$60,774

View Vehicle Details

View Details

2026 Ford Explorer | new

$42,844

2026 Ford Explorer

new

Gray Metallic exterior

Automatic

Four-wheel Drive

$42,844

View Vehicle Details

View Details

2027 Ford Explorer | new

$58,386

2027 Ford Explorer

new

Black Metallic exterior

Automatic

Four-wheel Drive

$58,386

View Vehicle Details

View Details

2026 Ford Bronco Sport | new

$33,285

2026 Ford Bronco Sport

new

Shadow Black exterior

Automatic

Four-wheel Drive

$33,285

View Vehicle Details

View Details

2027 Ford Explorer | new

$45,575

2027 Ford Explorer

new

Black Metallic exterior

Automatic

Four-wheel Drive

$45,575

View Vehicle Details

View Details

View All Inventory