
Casie Shores
Finance Assistant
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
33 Reviews
Write a ReviewDealership Experience
4 yrs, 9 mos
Industry Experience
10 yrs, 5 mos
Languages Spoken
English
33 Reviews of Casie Shores
February 03, 2025
Big Star Cadillac provides Great services, always. Fast and considerate service. This is much appreciated these days. Fast and considerate service. This is much appreciated these days. More
Other Employees Tagged: Benito Sanchez, Ainsley Roark, Albert Ramirez
February 03, 2025
I Received Outstanding Customer Service from Lee. He made my service visit very easy for me. I am truly a Satisfied customer at Star Cadillac. The staff is very courteous and prompt. I highly recom He made my service visit very easy for me. I am truly a Satisfied customer at Star Cadillac. The staff is very courteous and prompt. I highly recommend this dealership when searching for a vehicle to purchase. More
Other Employees Tagged: Lisa Velasco, Denise Beyner-Stanley, Lee Velazquez, Rachel Ruiz
December 29, 2024
Excellent service with a lot of attention to the detail and qualit of customer needs.. Great personality and qualit of customer needs.. Great personality More
Other Employees Tagged: Angela Davis, Mike Pierce, Lisa Velasco, Tausif Shah, Kevin Sonnier, Bobby Miller, Ainsley Roark, Daniel Wood , zzAmie zzGulli
November 30, 2024
Benito and Big Star Cadillac personnel made me feel like family, why chose any place else. family, why chose any place else. More
Other Employees Tagged: Benito Sanchez, Keith Mujica , Daime, thank you for your help when personalizing my new vehicle.
November 17, 2024
Most amazing dealership in Houston. Every one is so helpful. They great you by name when I drive up. Every one is so helpful. They great you by name when I drive up. More
Other Employees Tagged: Mike Pierce, Iriam Diaz, Denise Beyner-Stanley, LeAnna Kerr, Isaiah Rodarte , zzRaven zzRasberry
November 05, 2024
I cannot recommend this dealership to my worst enemy. My experience with them is unbelievable and disrespectful. I purchased a vehicle in July 2024 and paid in full. I have yet to receive the title 3 mon My experience with them is unbelievable and disrespectful. I purchased a vehicle in July 2024 and paid in full. I have yet to receive the title 3 months later in November. I have contacted the dealership multiple times through email, phone calls. They continue to have excuses and false estimates of when my title will arrive. I have yet to see proof of title. I am not one to leave poor reviews on businesses but this is deceit and fraudulent practices. I have never experienced anything like this before. More
Other Employees Tagged: Ruthie
May 28, 2024
The experience every time I go in for service or a new car it always feels like I am truly valued. They take there time and talk you through the details about what is going on. Phillip is the best sales p car it always feels like I am truly valued. They take there time and talk you through the details about what is going on. Phillip is the best sales person I have ever had the pleasure of working with, he wants you to have the car that you want and doesn’t pressure you into buying something that you don’t want. He follows up even after purchasing to make sure you like the car and you are overall happy as a customer. I strongly recommend him as you sales representative as he will treat you with the upmost respect and the kindness you deserve. More
Other Employees Tagged: Phillip Connor, Ainsley Roark
March 19, 2024
Fred McGrew was amazing in selling me my XT6! Smooth process and very knowledgeable of the vehicle! Smooth process and very knowledgeable of the vehicle! More
Other Employees Tagged: Kelly Wilson, Frederick McGrew
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