

Dealership Experience
19 yrs, 10 mos
Languages Spoken
English
219 Reviews
Write a Review219 Reviews of Carrie Brown
April 07, 2025
Everyone there is very friendly and eager to help. They keep you posted on your service and let you know if anything additional is needed with no pressure to do it right then. They keep you posted on your service and let you know if anything additional is needed with no pressure to do it right then. More
Other Employees Tagged: Eric Wright, Scott Thompson, Steve Pfeiffer, Erica Wells
April 04, 2025
The whole process went smoothly. All the way from service write up with Steve P., Spencer in the Service Dept. to Carrie at the cashier office. Great place with great people. Would h All the way from service write up with Steve P., Spencer in the Service Dept. to Carrie at the cashier office. Great place with great people. Would highly recommend Mini of St. Louis. More
Other Employees Tagged: Eric Wright, Scott Thompson, Steve Pfeiffer, Joe Emerson, Erica Wells
March 29, 2025
Best service I’ve ever received at any dealership and/or service center. Thoroughly impressed by the communication, facilities and customer service provided. service center. Thoroughly impressed by the communication, facilities and customer service provided. More
Other Employees Tagged: Steve Pfeiffer, Erica Wells
March 21, 2025
Service was great. Erica even found a couple of extra things that the car needed serviced. Erica even found a couple of extra things that the car needed serviced. More
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells
March 19, 2025
Everyone there was very friendly and professional. I love that I saw a video of an issue they found with my car. I completely trust them, and I will be going there to buy my next Mini. I love that I saw a video of an issue they found with my car. I completely trust them, and I will be going there to buy my next Mini. More
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells
March 13, 2025
Always a pleasure from the moment you walk in. Very nice people and beautiful waiting area and showroom. Lots of amenities for those who wait for their car Very nice people and beautiful waiting area and showroom. Lots of amenities for those who wait for their car More
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells
March 12, 2025
Scott’s crew always comes through for me with exceptional service. I appreciate their help. service. I appreciate their help. More
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells
March 08, 2025
Excellent service - could not have been any better from beginning to end. Very impressed. Unusually good. beginning to end. Very impressed. Unusually good. More
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells
March 08, 2025
The purchase was easy. The car was ready in the showroom. We were explained in detail all the operations of the car. Paperwork seemed like it took forever and out of state The car was ready in the showroom. We were explained in detail all the operations of the car. Paperwork seemed like it took forever and out of state paperwork was not correct. We got it taken care by the IL SOS. We had a recall and have been treated professionally and respectful. I couldn't imagine better service from a service department. More
Other Employees Tagged: Bill Harada, Scott Thompson, Steve Pfeiffer, Erica Wells
March 06, 2025
The Mini St Louis Service Family are the best. Always friendly and take great care of my Mini. Love Mini of St Louis! Always friendly and take great care of my Mini. Love Mini of St Louis! More
Other Employees Tagged: Eric Wright, Scott Thompson, Steve Pfeiffer, Joe Emerson, Erica Wells , Todd Feuerhaken
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