Caroline Combs

Great service. Kept my car an extra day so I couldn't pick it up for 2 days, but fortunately I couldn't drive my husband's car to work Kept my car an extra day so I couldn't pick it up for 2 days, but fortunately I couldn't drive my husband's car to work More

by lisamari424 Verified Customer Verified Customer

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I had a flat tire and Caroline and the team @ West Chester BMW replaced it with little notice and a sense of urgency. I’m very appreciative of the consistent service and support. Chester BMW replaced it with little notice and a sense of urgency. I’m very appreciative of the consistent service and support. More

by Steve Mapa Verified Customer Verified Customer

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They're just awesome! They've been working with me since I got my new car and have been nothing but helpful. Super quick to respond, keeps me updated, and just all around They've been working with me since I got my new car and have been nothing but helpful. Super quick to respond, keeps me updated, and just all around a great team! More

by cnj20944 Verified Customer Verified Customer

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Would not hesitate to recommend them Very professional and kept me informed Very happy with them and kept me informed Very happy with them More

by Josh.blumental Verified Customer Verified Customer

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Caroline is great ! She went above and beyond for me. I will come back to this dealer again. She went above and beyond for me. I will come back to this dealer again. More

by pappasvalante Verified Customer Verified Customer

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I just filled out a lengthy (240 plus words) very positive review of my service experience at West Chester BMW on Saturday January 17, 2026 but at the very end you asked to verify my email and the s positive review of my service experience at West Chester BMW on Saturday January 17, 2026 but at the very end you asked to verify my email and the system would not let me give you my correct email so here it is: Wenwenlee48@gmail.com. Can you please verify you receive this message and my review? Thanks. More

by Wendy Pieper Verified Customer Verified Customer

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Timely and good communications. I was very, very, very, very, very, very, very satisfied. Very I was very, very, very, very, very, very, very satisfied. Very More

by llknorr11 Verified Customer Verified Customer

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BMW of West Chester are a reliable and professional BMW authorized service center. Friendly and helpful staff authorized service center. Friendly and helpful staff More

by djlane16 Verified Customer Verified Customer

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They said there was all the things wrong with my car and there was not. there was not. More

by MELISSA.WEIRECH Verified Customer Verified Customer

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They were great. Squeezed me in and had oil change and a new pump put in. I will say though when I first spoke to them to use their facility whoever I spoke to state Squeezed me in and had oil change and a new pump put in. I will say though when I first spoke to them to use their facility whoever I spoke to stated you will always be able to get a loaner. That gas only happened once , I needed to get a family member to get me all the other times, which is not what I was originally told I know that is no fault of Caroline , she is wonderful to work with. More

by NOREENLYONS1226 Verified Customer Verified Customer

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