Caroline Combs

good yearly service, i declined cabin air filters. they did not put new battery in fob. they did not put new battery in fob. More

by GREENWICKINC Verified Customer Verified Customer

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In the 30 years I've been going to Otto's BMW of West Chester she's the best Advisor I've experienced. Follows up quickly, knowledgeable, friendly. Chester she's the best Advisor I've experienced. Follows up quickly, knowledgeable, friendly. More

by info@mikemarcus.com Verified Customer Verified Customer

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The only trusted BMW service provider in my area for me is BMW West Chester! I’ve taken my car to other locations and have not experienced the excellent service and friendly staff! is BMW West Chester! I’ve taken my car to other locations and have not experienced the excellent service and friendly staff! More

by MILAN20001 Verified Customer Verified Customer

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Good communication. Let me know that they could not get to the car until Monday. Let me know that they could not get to the car until Monday. More

by wastenott Verified Customer Verified Customer

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Overall service experience was great, Caroline was professional, helpful and provided information as needed for me to take right decisions. professional, helpful and provided information as needed for me to take right decisions. More

by bnannuri Verified Customer Verified Customer

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Very responsive. Handled routine work well and provided loaner when unexpected issue turned up. Finished when promised. Handled routine work well and provided loaner when unexpected issue turned up. Finished when promised. More

by LIPPER48 Verified Customer Verified Customer

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Great service. Joe Izzy is my service advisor he keeps me updated on all my service. Joe Izzy is my service advisor he keeps me updated on all my service. More

by sudean118 Verified Customer Verified Customer

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Very pleased with the service people and service department. Very accurate and promptly contacting us for answering our questions department. Very accurate and promptly contacting us for answering our questions More

by JTELEVANTOS Verified Customer Verified Customer

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Highly customer focused Clear explanations of work to be performed Promptly responds to questions Friendly engagement be performed Promptly responds to questions Friendly engagement More

by MKELLEY20 Verified Customer Verified Customer

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Very good experience. Friendly and professional service. Would recommend BMW of west Chester to all. Friendly and professional service. Would recommend BMW of west Chester to all. More

by dngoldberg Verified Customer Verified Customer

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