Caroline Combs
Caroline Combs at BMW of West Chester

Caroline Combs

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
105 Reviews
4.9

105 Reviews

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105 Reviews of Caroline Combs

November 30, 2025

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Employee Rating

Accommodating, transparency, professional Positive x12 E x c e l l e n t T More

by TAYLORSARA42
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

November 29, 2025

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Employee Rating

Caroline was very courteous and efficient. She managed my expectations during the entire process and communicated my progress well. More

by SUSAN_DAVIS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 28, 2025

Dealership Rating
Employee Rating

Caroline is a very responsible staff member. She always finds ways to help me solve problems and keeps me updated on the latest status of my car in a timely manner, which makes me feel very reas More

by Nan Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 21, 2025

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“Quick, professional service and clear communication throughout. They diagnosed the issue fast and had my car running smoothly again. More

by rula.awadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 21, 2025

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Employee Rating

Everyone is friendly and communication is first rate. Service and repair options are clearly explained. The work is done expeditiously and is fairly priced. More

by kmclaughlin3
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

November 21, 2025

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Employee Rating

The people are great but it always seems to take many days to get my car back More

by Johnalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 20, 2025

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Employee Rating

I've been driving BMWs since 2012 and as long as I do, I will always take it to Bill Vosenza at BMW of West Chester More

by Dr Pete C
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza , Ian Martin

November 16, 2025

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BMW West Chester is the best organized dealer I have used. They provide accurate information on the condition of the car and what services they performed. More

by LARRYLUDGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 14, 2025

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Employee Rating

good yearly service, i declined cabin air filters. they did not put new battery in fob. More

by GREENWICKINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Izzi

November 13, 2025

Dealership Rating
Employee Rating

In the 30 years I've been going to Otto's BMW of West Chester she's the best Advisor I've experienced. Follows up quickly, knowledgeable, friendly. More

by info@mikemarcus.com
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

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