Caroline Combs

Very responsive. Handled routine work well and provided loaner when unexpected issue turned up. Finished when promised. Handled routine work well and provided loaner when unexpected issue turned up. Finished when promised. More

by LIPPER48 Verified Customer Verified Customer

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Great service. Joe Izzy is my service advisor he keeps me updated on all my service. Joe Izzy is my service advisor he keeps me updated on all my service. More

by sudean118 Verified Customer Verified Customer

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Very pleased with the service people and service department. Very accurate and promptly contacting us for answering our questions department. Very accurate and promptly contacting us for answering our questions More

by JTELEVANTOS Verified Customer Verified Customer

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Highly customer focused Clear explanations of work to be performed Promptly responds to questions Friendly engagement be performed Promptly responds to questions Friendly engagement More

by MKELLEY20 Verified Customer Verified Customer

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Very good experience. Friendly and professional service. Would recommend BMW of west Chester to all. Friendly and professional service. Would recommend BMW of west Chester to all. More

by dngoldberg Verified Customer Verified Customer

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In my recent two visits to service department, Caroline helped me. She was quick to understand the problem and shared how it will be solved. The service was completed within the projected time. I was del helped me. She was quick to understand the problem and shared how it will be solved. The service was completed within the projected time. I was delighted at the service. I would not need to go anywhere else to get the servicing done. I am a delighted customer More

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Caroline always provides me with expedient personal attention and I couldn’t be happier w her service! attention and I couldn’t be happier w her service! More

by TRICIA06106 Verified Customer Verified Customer

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The customer service was superb as always! My representative followed up as promised and my X5 was fixed as detailed. My representative followed up as promised and my X5 was fixed as detailed. More

by DJWOODY713 Verified Customer Verified Customer

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It took the dealership four days to figure out my Software issues. Then, I needed to bring my car back due to another pop-up regarding 'disabled traction'. Software issues. Then, I needed to bring my car back due to another pop-up regarding 'disabled traction'. More

by SVW1107 Verified Customer Verified Customer

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Scott was a pleasure to work with. He was up front and personal and extremely knowledgeable. I couldn't be happier about the experience. First car I bought in less than 2 hours! He was up front and personal and extremely knowledgeable. I couldn't be happier about the experience. First car I bought in less than 2 hours! More

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