Carmen Alicea
Carmen Alicea at Williamson Buick GMC
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Carmen Alicea

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

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4.8
200 Reviews
4.8

200 Reviews

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200 Reviews of Carmen Alicea

March 05, 2025

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Employee Rating

Excellent service as always. Been using William Cadillac for many years and I have a great service advisor. More

by marroquin1997
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Recommend Dealer
Yes

February 19, 2025

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Carmen went so far above and beyond. She got an email after 10pm that I was having a problem with the truck. She called me and did everything she could to help. She’s amazing. So gratefu More

by Bruce Jacobs
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Recommend Dealer
Yes

February 17, 2025

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Every single time I go to this service center I am treated kindly. My vehicle is ready in a reasonable amount of time. And that is the reason I continue to lease vehicles from this dealership. Service More

by ALMONTOYA0
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Recommend Dealer
Yes

February 12, 2025

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Todo muy bien organizado,hicieron muy buen trabajo y rapido., el personal muy amable Gracias More

by MAKEDY720811
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Recommend Dealer
Yes

January 16, 2025

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I requested all new wipers & only got the front ones. And NO CAR WASH after being told I would get one. Even the cashier said got one. It really pissed me off being lied to. I can go other places for m More

by mtdavis531
Service Price Transparency
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Recommend Dealer
No

January 15, 2025

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Carmen is my service advisor and she’s great, knows our cars and is knowledgable. I can also make service appointments with ease and the service is on time, the waiting room is also well equipped with comf More

by Gcamargo
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Recommend Dealer
Yes

January 04, 2025

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Tony Martinez is a knowledge individual that always takes the time to speak to the client and ask pointed questions regarding the vehicle. He has a pleasant and friendly personality that makes you feel comfo More

by TMOREJON
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Recommend Dealer
Yes

January 04, 2025

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Great service from every one of the employees when we arrived at the Williamson dealer, that’s one of the reason I am a client of Williamson thanks. More

by PGARAZPE
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Recommend Dealer
Yes

Other Employees Tagged: Beny Ledesma, Pete Betancourt

January 03, 2025

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Employee Rating

Great people excellent service Tony Martinez the best of the Best thank you so much !! More

by GABYSERGEI
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Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

December 30, 2024

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Employee Rating

I can also count on great support and customer service at the Williamson Dealership. My service agent (Carmen) has always been very responsive to my needs and concerns. More

by CHARLESUPHILLIPS
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Recommend Dealer
Yes

Other Employees Tagged: Marcos Castro

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