Carlos Rivera
Carlos Rivera at Vera Cadillac
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Carlos Rivera

Finance Manager

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.9
207 Reviews
4.9

207 Reviews

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207 Reviews of Carlos Rivera

December 20, 2024

Dealership Rating
Employee Rating

Clean, efficient, knowledgeable, easy to work with. Helpful in every way. No nonsense and they do not waste your te. More

by terineckel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2024

Vera Cadillac responded

Here at Vera Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Experience The Vera Difference Jorge Morales General Sales Manager

December 18, 2024

Dealership Rating
Employee Rating

The best team and excellent Sale Person Orlando, we have 4 Cadillac Car and this is my 8 purchase of Cadillac. More

by jaimellambias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2024

Vera Cadillac responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Experience The Vera Difference Jorge Morales General Sales Manager

December 14, 2024

Dealership Rating
Employee Rating

I appreciate the Great customer service and convenience. I highly recommend Vera Cadillac. I will service my car there again. More

by luis64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Denis

Dec 15, 2024

Vera Cadillac responded

Thank you so much for your kind words, Luis, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

December 13, 2024

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Employee Rating

Great overall experience purchasing my first Cadillac! I'm very excited to see what the future holds. 🙂 More

by drob4622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Diaz, Leor Zvi , Nestor

Dec 15, 2024

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

December 13, 2024

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Employee Rating

Nathan is fantastic. But my 2024 Mazda only came with one key and Vera won’t pay for a second key. I never thought when vehicle shopping I would need to ask if it comes More

by robinmvan
Recommend Dealer
Yes

Other Employees Tagged: Nathan Behrent , Internet sales are responsible for bringing me to Vera.

Dec 15, 2024

Vera Cadillac responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Experience The Vera Difference Gustavo Rodriguez Service Director

December 09, 2024

Dealership Rating
Employee Rating

Really awesome treatment most importantly the experience of purchasing my New Cadillac Escalade Premium Luxury from Senior Executive Sales Mr.Gus Guerra was truly exceptional so happy an fortunate enough t More

by golani110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Vera Cadillac responded

Thank you so much for choosing Vera Cadillac! Please let us know if we can be of any more assistance. Experience The Vera Difference Jorge Morales General Sales Manager

December 08, 2024

Dealership Rating
Employee Rating

Purchasing my first Cadillac was a great experience. The staff at Vera were very professional and made sure I left the lot with the exact car I wanted. Thank you guys! More

by drob4622
Recommend Dealer
Yes

Other Employees Tagged: Leor Zvi

Dec 08, 2024

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

December 05, 2024

Dealership Rating
Employee Rating

Truly the best experience I’ve ever had purchasing a vehicle! Great customer service! Thank you! More

by tantorres81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Raymond

Dec 05, 2024

Vera Cadillac responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Vera Cadillac are glad to have you as a customer. Experience The Vera Difference Jorge Morales General Sales Manager

December 05, 2024

Dealership Rating
Employee Rating

I chose this dealership based on a customer rating that a random former customer gave to me. She rated their service as top notch. Big kudos to my sales associate Kamel. He was very hands on. And delivered m More

by foladeda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kamel Bicelis Machado

Dec 05, 2024

Vera Cadillac responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Kamel and all of us at Vera Cadillac are glad to have you as a customer. Experience The Vera Difference Jorge Morales General Sales Manager

December 04, 2024

Dealership Rating
Employee Rating

It’s my second time coming to this dealership. I would not change it for no other one. More

by milagrost.ortiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Raymond, Eduardo Cros

Dec 05, 2024

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Jorge Morales General Sales Manager

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