Carlos Ortega
Carlos Ortega at Toyota of Braintree

Carlos Ortega

Sales Manager

Toyota of Braintree

210 Union Street
Braintree, MA 02184

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5.0
414 Reviews

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

414 Reviews

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414 Reviews of Carlos Ortega

November 25, 2025

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Employee Rating

This is a professional dealership--everyone we interacted with, including the owner, was helpful and a pleasure to deal with. Our sales rep, Viet, was friendly and provided exceptional service including expl More

by Feedback1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Foy, Viet Vu

November 24, 2025

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I worked with Phil Le and Phil Scott, very professional guys, very nice, I’m very happy with my purchase, I would totally come back to buy another car with them More

by bostonteepartysilkscreen
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

November 19, 2025

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Working with Sam was a great experience. He is extremely knowledgeable about the brand, personable, and highly experienced in his role. He’s fair in his approach and patient when walking thr More

by pj123
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: salam zaidan

Nov 21, 2025

Toyota of Braintree responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 05, 2025

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Wonder experience working with Toyota of Braintree specifically Carlos & Danny. Both were very helpful, knowledgeable, and kind. Would definitely recommend Toyota of Braintree to all! More

by Kristen.gallagher8
Recommend Dealer
Yes
Nov 07, 2025

Toyota of Braintree responded

Thank you for taking the time to share your feedback with us Kristen! . We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 29, 2025

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Always have trusted this dealership- very straight forward and minimal back and forth with deals. I feel they work with you and don’t try to line their pockets at your expense. Great service also More

by Joseph D
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Abdul Diab

Nov 04, 2025

Toyota of Braintree responded

It's great to hear that our sales person was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Braintree!

October 22, 2025

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This was my first time buying a car in 10 years. I had a great experience at Toyota Braintree. They rolled out the red carpet for me. I found the car to fit my budget and my needs. As I don't drive More

by yalysan
Sales Price Transparency
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Recommend Dealer
Yes
Oct 23, 2025

Toyota of Braintree responded

Thank you, for your kind words for our sales team and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Braintree.

October 17, 2025

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My experience at this dealership would have been pleasant if I had asked for a different salesperson. It began with a short test drive. When driving the car home it did not feel safe. I returned it and purch More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Arthur Martel, Max Bahery, Hamed Abusabiha , Greg Tufankjian and the employee who discussed adding the camera to the used vehicle.

Oct 23, 2025

Toyota of Braintree responded

Thank you for taking the time to share your thoughts on working with our team, Susan. As you know, Greg Tufankjian goes out of his way to make sure people are happy with their purchase.

October 09, 2025

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I had a real pleasant experience at Toyota of Braintree. Ed Hayes was very easy to talk with he knew my Corolla Cross over inside and out. He was able to get my radio up and running as well along with all t More

by eokeefe112
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arthur Martel, Ed Hayes, Kendol Huggins , Greg was very pleasant to get too know. He spoke easy which made me very comfortable with my decision to purchase my Corolla Cross.

Oct 09, 2025

eokeefe112 responded

Great pleasant folks to deal with. I had a great experience choicing my car.

September 23, 2025

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Employee Rating

I was referred to Braintree Toyota and Carlos Ortega by a very good friend and I understand why, between working with Mike Bustillo my sales rep and Fred Zeiba my finance guy, my experience was awesome, no p More

by Nancyadris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Zeiba, Michael Bustillo

Sep 26, 2025

Toyota of Braintree responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with your salesperson Michael to be a positive one. Please don't hesitate to reach out if you need anything else.

September 23, 2025

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Ed was AMAZING! very helpful and patient. He was very understanding and made sure to explain everything in detail! More

by storilevarity7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Hayes, Max Bahery

Sep 26, 2025

Toyota of Braintree responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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