Carlos Ortega | Page 17

Although this dealership was a little bit of a ride for us since we don’t live in Massachusetts, it was well worth the ride! They made us feel like we mattered and wanted to please us and earn our business us since we don’t live in Massachusetts, it was well worth the ride! They made us feel like we mattered and wanted to please us and earn our business! Idalia was so pleasant and accommodating… seemed like a friend! We also had the pleasure of interacting with Carlos Ortega who stayed late with Idalia and Fred to accommodate us rather than have us come back the next day! They were all so professional yet very down to earth and caring! My husband and I would not hesitate to send anyone to your dealership! More

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I have taken my car there a few times, and they ensured I was happy as a customer. was happy as a customer. More

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Ed was awesome! So was Carlos!!! Chris was absolutely horrific!!! Doesn't even work, and everyone should take not turn a blind eye to his work ethic while he is in t So was Carlos!!! Chris was absolutely horrific!!! Doesn't even work, and everyone should take not turn a blind eye to his work ethic while he is in the office, and his customer service. He was rude and hung up on me while I was trying to buy a vehicle. Thumbs up to everyone else!!! Get rid of Chris!!!! More

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I had a great experience with Sunny and all employees I worked with. I would refer my friends and family to this dealership. worked with. I would refer my friends and family to this dealership. More

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everyone we dealt with went above and beyond. nice to know there's still a dealership that cares. no pressure at all. nice to know there's still a dealership that cares. no pressure at all. More

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Everyone I worked with was very knowledgeable and helpful. I let Bob know what I was looking for and he helped find me something at a price that worked for me. He spent considerable time answering helpful. I let Bob know what I was looking for and he helped find me something at a price that worked for me. He spent considerable time answering questions and providing information. His associates Emmanuel and Joey were also very helpful in taking me through the test drive and financing process, and upon picking the vehicle up Emmanuel did a great job going over everything with me. They answered all my questions and even informed me of things I wouldn't have thought to ask. More

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Repeat customer that continues to be wowed by the service and professionalism of the dealer and it’s employees. and professionalism of the dealer and it’s employees. More

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We always have a positive experience! They are a wonderful, friendly and helpful. We would not go anywhere else They are a wonderful, friendly and helpful. We would not go anywhere else More

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The team at Toyota of Braintree make the overwhelming chore of car buying a seamless, dare I say *enjoyable*, experience, and make us feel taken care of in the process. From Mike’s patience with our mult chore of car buying a seamless, dare I say *enjoyable*, experience, and make us feel taken care of in the process. From Mike’s patience with our multiple test drives and millions of questions, to Carlos’s excellent deals on our trade in, and Sunny’s making sure every detail was correct on our paperwork (even catching mistakes we had overlooked ourselves!), we can’t say enough about this team and the personal attention they give to us, and this time our dog, who got lots of pets and attention, despite his lack or credit or brand loyalty! More

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This is the second car our family has purchased from this amazing dealership. Everyone that I had an interaction with was very nice. Phillip is great! Very knowledgeable as he explained the many features of amazing dealership. Everyone that I had an interaction with was very nice. Phillip is great! Very knowledgeable as he explained the many features of the car thoroughly. He also helped me set up and understand the features and options with the vehicle. He helped my son with his first purchase as well. Carlos took the time to talk with me and answer my questions. Joey helped with the finance aspect and he worked hard to get me a great rate. This is a wonderful, family owned dealership that really cares about their customers. I encourage everyone to choose Toyota of Braintree and I will happily refer them to my friends and family. More

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