Carlos Ortega
Carlos Ortega at Tufankjian Toyota of Braintree

Carlos Ortega | Page 16

Sales Manager

Tufankjian Toyota of Braintree

210 Union Street
Braintree, MA 02184

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4.9
467 Reviews

Languages Spoken

English English

Spanish Spanish

Employee Video

4.9

467 Reviews

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467 Reviews of Carlos Ortega

August 14, 2024

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Employee Rating

Another A+ positive experience with Toyota Braintree and Bob Keough and his team. Thorough but quick process, detailed explanations all the way through the entire process, and white glove service all aroun More

by MPHINNEY75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2024

Tufankjian Toyota of Braintree responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Sep 10, 2025

MPHINNEY75 responded

Curious if anyone is having the same problem with this dealership as I am. Purchased 2 cars from them in a 6 month span only to find out that the wheel and tire insurance I purchased for the almost 70k Grand Highlander doesn't cover the wheels on my car for cosmetic damage. I also purchased the additional cosmetic add on policy as well. Turns out that policy does not cover my "special wheels" even though my window sticker said I had alloy wheels. Insurance policy clearly states that alloy wheels are covered. It has been over 60 days since they last contacted me and the answer was they will take care of 1 more and that is it

July 30, 2024

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Excellent service from start to finish. Very informative staff, always making sure you’re covered every step of the way. Special shoutout to Emmanuel and Carlos. More

by bitter_potions0z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Hernandez

Aug 01, 2024

Tufankjian Toyota of Braintree responded

Thank you for your business and this review. We're happy to hear Carlos and Eman were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know

July 30, 2024

Dealership Rating
Employee Rating

Idalia e a melhor vendedora de carro,muito atenciosa,compreensiva me acompanhou do início ao fim …max,sunny,Carlos me deu todo o suporte que eu precisava ….estou muito grata por vocês ♥️ More

by brunalimadiamond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Bahery , Idalia Flores

Aug 01, 2024

Tufankjian Toyota of Braintree responded

Gracias por tomarse el tiempo para compartir sus pensamientos sobre trabajar con Idalia y nuestro equipo. ¡Nos alegra saber que brindamos una experiencia tan maravillosa!

July 26, 2024

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Employee Rating

This is my fourth vehicle from these guys and they never disappoint from beginning to end. Everything was smooth as glass.. They are not the typical car dealership from the beginning to the end and after th More

by gary.linscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2024

Tufankjian Toyota of Braintree responded

Thanks again Gary! We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Toyota of Braintree. We wish you safe travels in your new Toyota and look forward to seeing you again soon!

July 24, 2024

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Employee Rating

The Best Sales Woman Toyota have. The experience was great bilingual and treatment like family. I highly recommend IDALIA FLORES! Sunny as my Fincial Guy he was great in accomplishing More

by Gallomarco42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harish "Sunny" Ahuja, Max Bahery , Idalia Flores

Aug 01, 2024

Tufankjian Toyota of Braintree responded

Thanks for your feedback on your recent visit to Toyota of Braintree. It's great to hear that our staff was able to assist you and that you had such a positive experience.

July 24, 2024

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Employee Rating

I had a rough start with my purchase. The vehicle I was buying did not pass safety inspection. I was extremely irritated when I found out. When I came back I was shown another car and it More

by Tmenard793
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Bahery, Hamed Abusabiha

Aug 01, 2024

Tufankjian Toyota of Braintree responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! and our team here at Toyota of Braintree are glad to have you as a customer..

July 21, 2024

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Employee Rating

Family oriented and friendly. Beware they will guilt you if you try to compare with other dealers as out most car dealerships thatbdont preset price and haggle. That is why 4 sta More

by Anonymous6438
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2024

Tufankjian Toyota of Braintree responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate a 4 star review - although we wish we could have made it a 5 star experience for you!

July 18, 2024

Dealership Rating
Employee Rating

Excellent purchase experience as always - from the top on down - the team did an awesome job - David Tufankjian, Max Bahery, Arthur Martel and of course, Sam Zaidan - this is why we keep coming back for o More

by 224MEADE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2024

Tufankjian Toyota of Braintree responded

Thanks for sharing your thoughts about your experience with Toyota of Braintree. Our team appreciate your business and hope to see you again soon!

June 29, 2024

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Employee Rating

Great experience, very transparent throughout the process and left feeling confident in our purchase. Would definitely work with again. More

by Bbain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Francke, Joey Foy, Viet Vu , Idalia Flores, Bob Keough

Jul 11, 2024

Tufankjian Toyota of Braintree responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 29, 2024

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Employee Rating

The team at Toyota of Braintree is always the best! They always have an answer for my questions and are honest and friendly! I’ll never shop anywhere else! More

by Kybain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Francke, Joey Foy, Viet Vu, Lenny Shaul, Phil Scott , Idalia Flores, Bob Keough

Jul 11, 2024

Tufankjian Toyota of Braintree responded

It's great to hear that our sales person was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Braintree!

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