Carlos Ortega
Carlos Ortega at Toyota of Braintree

Carlos Ortega

Sales Manager

Toyota of Braintree

210 Union Street
Braintree, MA 02184

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5.0
419 Reviews

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

419 Reviews

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419 Reviews of Carlos Ortega

December 25, 2025

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Employee Rating

Everyone at the dealership, sales and services, is always friendly and helpful. The space is comfortable and clean and I have always felt that I receive excellent care anytime I am there More

by KKEATING91
Recommend Dealer
Yes

December 24, 2025

Dealership Rating
Employee Rating

Sam is so far one of the best professional Salesman I ever deal with. His professionalism, no pressure, knowledge, honesty, great service beyond the sale. Smooth process More

by egbogbotsi
Recommend Dealer
Yes

December 23, 2025

Dealership Rating
Employee Rating

Phil was very helpful throughout the entire process despite me making things more difficult than they had to be More

by joedriscoll00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 18, 2025

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Deal was quick and easy. Living on Martha’s Vineyard timing is always difficult. Toyota of Braintree made my experience easy at a great price!!!! More

by William Ledden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arthur Martel, Ed Hayes

Dec 18, 2025

Toyota of Braintree responded

Thank you, for your kind words for Ed Hayes our sales team and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Braintree.

December 16, 2025

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Employee Rating

Great experience at Toyota of Braintree. Friendly and kind service, not pushy like other car dealers. More

by blais.jasmine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harish "Sunny" Ahuja, Sinuo Zhu

Dec 18, 2025

Toyota of Braintree responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 25, 2025

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Employee Rating

This is a professional dealership--everyone we interacted with, including the owner, was helpful and a pleasure to deal with. Our sales rep, Viet, was friendly and provided exceptional service including expl More

by Feedback1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Foy, Viet Vu

Dec 05, 2025

Toyota of Braintree responded

Thank you for your business and this review. We're happy to hear Viet and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 24, 2025

Dealership Rating
Employee Rating

I worked with Phil Le and Phil Scott, very professional guys, very nice, I’m very happy with my purchase, I would totally come back to buy another car with them More

by bostonteepartysilkscreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2025

Toyota of Braintree responded

Thank you, for your kind words for our sales team and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Braintree.

November 19, 2025

Dealership Rating
Employee Rating

Working with Sam was a great experience. He is extremely knowledgeable about the brand, personable, and highly experienced in his role. He’s fair in his approach and patient when walking thr More

by pj123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: salam zaidan

Nov 21, 2025

Toyota of Braintree responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 05, 2025

Dealership Rating
Employee Rating

Wonder experience working with Toyota of Braintree specifically Carlos & Danny. Both were very helpful, knowledgeable, and kind. Would definitely recommend Toyota of Braintree to all! More

by Kristen.gallagher8
Recommend Dealer
Yes
Nov 07, 2025

Toyota of Braintree responded

Thank you for taking the time to share your feedback with us Kristen! . We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 29, 2025

Dealership Rating
Employee Rating

Always have trusted this dealership- very straight forward and minimal back and forth with deals. I feel they work with you and don’t try to line their pockets at your expense. Great service also More

by Joseph D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abdul Diab

Nov 04, 2025

Toyota of Braintree responded

It's great to hear that our sales person was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Braintree!

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