I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.
Read moreIndustry Experience
18 yrs, 6 mos
271 Reviews
Write a Review271 Reviews of Carl Maratta
January 12, 2025
I had an 2015 Sedona mini van and it was covered under an extended warranty for the head gasket. I was extremely fortunate that Kia covered the cost of the repairs. I would like to say that the service dept extended warranty for the head gasket. I was extremely fortunate that Kia covered the cost of the repairs. I would like to say that the service dept was very professional and did a great job. They kept me informed well in that the process of getting the work covered under factory warranty and made me feel confident that they knew what they were doing and could get the work covered if all the conditions were met. They took the lead and did everything perfectly. My van is now running great and there was no cost for this work because it was covered under the factory warranty. EVERYONE at the dealership was super nice and I have used them for many repairs and would definitely use them the next time I need to have the van repaired. More
Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone, Rachel Marshall, Jake Anthony
January 12, 2025
Easy to work with. Happy staff and great communication. The service videos are very helpful. Happy staff and great communication. The service videos are very helpful. More
Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone, Rachel Marshall, Jake Anthony
December 28, 2024
Kia in Wallingford, CT has given me excellent service since purchasing my vehicles there. They handle everything with care and communicate with me effectively. since purchasing my vehicles there. They handle everything with care and communicate with me effectively. More
Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone
December 23, 2024
The Service Department Team is outstanding! Carl, Harrison, Katie, & Rachel are amazing!! Super friendly and you can tell they enjoy what they do because they are very happy and fun!! A+++ Carl, Harrison, Katie, & Rachel are amazing!! Super friendly and you can tell they enjoy what they do because they are very happy and fun!! A+++ More
Other Employees Tagged: Harrison Stone
December 10, 2024
Harrison was amazing he kept me up to date on everything I have a great experience everytime I go there everyone is very pleasant and helpful I have a great experience everytime I go there everyone is very pleasant and helpful More
Other Employees Tagged: Rick Parbhunath, Harrison Stone, Rachel Marshall, Jake Anthony
November 26, 2024
Their service is very good and they work very efficiently. Overall, we are very satisfied. efficiently. Overall, we are very satisfied. More
Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone, Rachel Marshall, Jake Anthony
November 08, 2024
I really like it, I really like the way you received me you have a really good customer service you have a really good customer service More
Other Employees Tagged: Harrison Stone, Jake Anthony
October 17, 2024
Super friendly service department! Incredibly knowledgeable and helpful. They got my car in and out in a timely manner & were so nice to me throughout the whole process. Thank you Exec Incredibly knowledgeable and helpful. They got my car in and out in a timely manner & were so nice to me throughout the whole process. Thank you Executive Kia Service department! More
Other Employees Tagged: Rachel Marshall
October 14, 2024
Executive Kia met and exceeded my expectations in quality, promptness, and value! I will continue to use and recommend Executive Kia for my service needs’ quality, promptness, and value! I will continue to use and recommend Executive Kia for my service needs’ More
Other Employees Tagged: Rick Parbhunath, Katie Rice, Jesse Mies
October 14, 2024
Great customer service! Car was serviced as good as it ever has been. Will definitely come back for the next service! Car was serviced as good as it ever has been. Will definitely come back for the next service! More
Other Employees Tagged: Katie Rice