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Carl Maratta
Carl Maratta at Executive Kia
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Carl Maratta

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.9
267 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

18 yrs, 5 mos

4.9

267 Reviews

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267 Reviews of Carl Maratta

December 10, 2024

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Employee Rating

Harrison was amazing he kept me up to date on everything I have a great experience everytime I go there everyone is very pleasant and helpful More

by QSRJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Harrison Stone, Rachel Marshall, Jake Anthony

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Dec 10, 2024

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Harrison here at Executive Kia. Carl Maratta Service Manager

November 26, 2024

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Employee Rating

Their service is very good and they work very efficiently. Overall, we are very satisfied. More

by mingchong_yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone, Rachel Marshall, Jake Anthony

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Nov 27, 2024

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

November 08, 2024

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Employee Rating

I really like it, I really like the way you received me you have a really good customer service More

by stephaniasylvestre9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Stone, Jake Anthony

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Nov 10, 2024

Executive Kia responded

Thank you for choosing Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

October 17, 2024

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Employee Rating

Super friendly service department! Incredibly knowledgeable and helpful. They got my car in and out in a timely manner & were so nice to me throughout the whole process. Thank you Exec More

by mariellacasiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Marshall

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Oct 18, 2024

Executive Kia responded

Mariella, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

October 14, 2024

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Employee Rating

Executive Kia met and exceeded my expectations in quality, promptness, and value! I will continue to use and recommend Executive Kia for my service needs’ More

by Freddie M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice, Jesse Mies

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Oct 14, 2024

Executive Kia responded

It has been a pleasure serving you, Freddie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

October 14, 2024

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Employee Rating

Great customer service! Car was serviced as good as it ever has been. Will definitely come back for the next service! More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Rice

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Oct 15, 2024

Executive Kia responded

Craig, Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

September 13, 2024

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Employee Rating

Great place amazing service. Very attentive. Clean shop. People are very friendly and courteous thanks More

by WOJO196643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone, Rachel Marshall, Jake Anthony

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Sep 15, 2024

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

September 04, 2024

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Employee Rating

Location. Ease of scheduling service. Waiting area. Prompt service. Friendly staff that explains their actions. More

by anthonydd2209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 04, 2024

Executive Kia responded

Anthony, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

August 24, 2024

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Employee Rating

Harrison always goes above and beyond. Can’t say enough about his exceptional customer service and overall great personality! More

by phubeny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Stone, Rachel Marshall, Jake Anthony

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Aug 25, 2024

Executive Kia responded

Thank you for your business and this review. We're happy to hear that Harrison is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

August 23, 2024

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Employee Rating

Fast and friendly service. The staff was super informative about what was going on with my vehicle. More

by AMBERTILLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Jake Anthony

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Aug 24, 2024

Executive Kia responded

Thank you, Amber, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Carl Maratta Service Manager

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