Carl Chestnut

After doing my research for a new Toyota I landed on Toyota of Gladstone for a test drive of a Toyota Crown Signia. I submitted a request to schedule a test drive and was contacted by Carl Chestnut shor Toyota of Gladstone for a test drive of a Toyota Crown Signia. I submitted a request to schedule a test drive and was contacted by Carl Chestnut shortly after to sort things out. Carl was super easy to work with over the phone, email and through their portal. I decided to put a down payment on the vehicle I wanted to test drive. I was able to complete a large portion of the paper work digitally. I continued doing my research on my end, and looked at a few other local dealerships, but none of them were close to the price of the vehicle I was looking at. When test drive day came, Carl and the dealership had the car ready for me, and had it held in the show room. After the test drive I was 1000% sure that was the car I was after. It was a busy Saturday, but I wasn't in a rush, and Carl stayed with me the whole time while we were getting things ready. Carl is a very personable salesman, and we had a nice conversation. When it came time to do the finical side of things I worked with Dusty Call. Dusty was again very nice and personable. We had a nice chat while getting the paper work going. I can't speak to the actual financing side of the process since I didn't do that through the dealership. But dusty did his due diligence for his side, explaining the steps and process. He also went over the extended warranty options/tiers and costs. I did decline, and I did not feel like it was a push or hard sell. I really appreciated that. It took a little bit longer than expected to get me out the door on the way home, but I was in no way bothered or disappointed in the time it took. They were fairly busy, but I felt like I was considered and attended too through the entire process. Even the Manager, George, who I met briefly was nice and remembered when I was initially signing in, that this was my first new car in 20+ years. Over all I had a great experience with Toyota of Gladstone. I was able to get an excellent price on the car I had researched for several months. And the whole process was essentially painless and mostly handled digitally before I even got to the dealership. I would highly recommend working with Carl Chestnut and Dusty Call for folks visiting Gladstone. I'm sure their other staff are just as good, but those two helped me have a great experience! More

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We had a really good experience shopping for a a new car for our son. Casey was great and walked us through the whole process. We appreciate his transparency & willingness to explain the process to us. for our son. Casey was great and walked us through the whole process. We appreciate his transparency & willingness to explain the process to us. More

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Fantastic experience over all. Everyone I worked with was great and personable to work with. Everyone I worked with was great and personable to work with. More

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This would be my 3rd time trading and buying here and I couldn't rave about them more! Seriously the greatest dealership of Toyota in OREGON. This 3rd time I first went by myself to Wilsonville, (just due couldn't rave about them more! Seriously the greatest dealership of Toyota in OREGON. This 3rd time I first went by myself to Wilsonville, (just due to location), did not have a good time, then went to Beaverton the stock didnt fit my need (staff great) but then I ended back at where I started my car buying journey and not only did they take care of me and hit every exact need I had but they went over the top and I walked out feeling 100%! Not once was I over talked, I was told the truth about everything being done. I was treated as if I was family and not in a phony way at all. Luke, Carl and Kristin truly made a scary experience a moment to forever remember in my life! Thank you for helping me! Not to mention I have been getting my cars serviced here for almost 10 years now and have always been taken care of perfectly each time. I am a forever customer here! More

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Sam was awesome! Sam and the Gladstone Team were so helpful. They made our purchase experience very easy. Sam and the Gladstone Team were so helpful. They made our purchase experience very easy. More

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　Although I only told Lina, the first person in charge, why I was looking for the car and the date and time I needed it, Carl, the Gladstone stuff of course including Lina made it possible to deliver the c why I was looking for the car and the date and time I needed it, Carl, the Gladstone stuff of course including Lina made it possible to deliver the car I wanted by that date and time. And I was really happy that they casually told me that. In addition, everyone in my family, including myself, is very happy with the very comfortable driving performance of the new Sienna! More

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Excellent customer service and great experience. I'm so glad that I bought from Gladstone. I'm so glad that I bought from Gladstone. More

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Great Experience and happy with my new Rav4. Thanks a million. Highly recommend the team Thanks a million. Highly recommend the team More

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Eric was a pleasure to work with on the purchase of my 2024 Tacoma TRD Off Road. His communication was clear and transparent, never pushy and it felt like working with a real person, not just someone hur 2024 Tacoma TRD Off Road. His communication was clear and transparent, never pushy and it felt like working with a real person, not just someone hurrying to get a sale. More

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Great experience with the sales person and the loan officer. Both pleasure to deal with, no usual pushy behavior. officer. Both pleasure to deal with, no usual pushy behavior. More

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