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Carl Bujorian
86 Reviews
I've had the pleasure of working with the Klaben family for over 40 years. I started out washing cars, driving the parts truck and selling cars. After graduating from the University of Akron I was given the opportunity to work as a service advisor, which then led to being a dispatcher, and then service management. I've lived in the Akron/Kent area all my life. I enjoy spending time with my family, my dogs and in the Summit County Metro Parks.
Read moreDealership Experience
45 yrs, 2 mos
Industry Experience
45 yrs, 2 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
86 Reviews
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86 Reviews of Carl Bujorian
March 11, 2018
Never underestimate how AWESOME a dealer can be! Everytime I need a new car, or service for the one I have I choose KLABEN LINCOLN in Kent, Ohio I had a couple factory issues with my last two Linc Everytime I need a new car, or service for the one I have I choose KLABEN LINCOLN in Kent, Ohio I had a couple factory issues with my last two Lincoln MKZ, one being tires. The low profile tires on new cars has not worn well, and this last new car one of the tires blew out at 20,000 miles. MR. Rich Klaben had roadside assistance handle my mishap within hours, and installed four NEW tires at no cost to myself as his service manager Tom was unavailable and Carl handled the complete process Including loaner car. When I received my car back it was washed and ready to go. MR Klaben took It upon himself to phone me that evening and ask if I was completely satisfied. WHAT A GREAT SERVICE, And SALES team. Like visiting friends when you go for service.. More
by Lisa's Lincoln
Other Employees Tagged: Mona Crooks, Artie Gissinger, Richard Klaben, Tom Alcorn, Christine Klaben , Nate Bryant, Carli Ramage
December 14, 2017
Great service! I love going to Klaben for service. The service advisors are friendly and helpful. The waiting room is very nice and makes the wait easy. I love going to Klaben for service. The service advisors are friendly and helpful. The waiting room is very nice and makes the wait easy. More
by munsongta
Verified CustomerOther Employees Tagged: Mike Brandvold
November 03, 2017
Service Tech Kim Wolfram gave client to explore options!!! Service Advisor Kim Wolfram is awesome-understanding of client's position ( personal and financial issues), expressed concern on safety/health issue w Service Advisor Kim Wolfram is awesome-understanding of client's position ( personal and financial issues), expressed concern on safety/health issue without repair. Allowed client time to explore options (put $ into repair, put into new car, will car trade-in value decline without repair...) instead saying this is what needs repaired and how much. More
by MKGWEN
Other Employees Tagged: Kim Wolfram, Richard Klaben, Tom Alcorn, Christine Klaben, Christopher Volk , Terry Colbert
August 13, 2017
Recall Work for my GT350 - Klaben was the Clear Choice I live in Columbus, OH and drive 2.5 hours to purchase and service my Ford vehicles at Klaben Ford - I think that says it all. The entire team, from I live in Columbus, OH and drive 2.5 hours to purchase and service my Ford vehicles at Klaben Ford - I think that says it all. The entire team, from management to sales to service to body shop to detailing, is top notch. More
by goodkd
Other Employees Tagged: Mike Brandvold, Artie Gissinger, Richard Klaben , Tom Nicodemus, Don Xu
July 03, 2017
bruce caudill Made appointment as I requested and got me in and out in less than an hour Kim gave me complete review of services rendered and recommendations. Made appointment as I requested and got me in and out in less than an hour Kim gave me complete review of services rendered and recommendations. More
by BRUCECAUDILL
Other Employees Tagged: Kim Wolfram
June 29, 2017
Klaben Service Cares, Review Rewrite. Having had a not so great first visit, Carl from Klaben service reached out to me in writing and with a personal phone call and worked very hard to me Having had a not so great first visit, Carl from Klaben service reached out to me in writing and with a personal phone call and worked very hard to meet my expectations in every way. He came up with a plan for me to return my car for the service it needed and Kyle kept me in formed every step of the way. They went above and beyond to make my frown turn upside down. This experience has shown me the Klaben family of employees care about every customer and have made me rethink coming to Kent for my next car purchase. Thank you, thank you, thank you! More
by johnzimm
Other Employees Tagged: Kyle Sott
March 08, 2017
BOUGHT A USED FORD EDGE In June 2016 I bought a 2008 Ford Edgefrom Klaben Used cars. Per their recommendation, I bought the extended warranty plan. I love the car and had no In June 2016 I bought a 2008 Ford Edgefrom Klaben Used cars. Per their recommendation, I bought the extended warranty plan. I love the car and had no problems with it until I noticed a persistent squeak coming from the rear of the car. My husband felt that there was something amiss with the suspension and or wheel bearings. I made an appointment and took the car in to the Ford service center. I will not go into great detail here about the problems I encountered with the warranty, the important take home point here is that Klaban stood by their car and gave me excellent service. They took care of me as if I had bought the most expensive new car on their lot. I can't tell you how pleased I am with how they treated me! I will never buy a car anywhere else. Thank you so much for your honesty and customer service above and beyond my expectations! More
by La58tm68123
Other Employees Tagged: Mike Brandvold, Kim Wolfram , Eric Dyer
February 02, 2017
Service visit Everything went great at my last visit. Joe my service advisor is awesome does a great job all the time. Joe and Loretta get me in and out of there v Everything went great at my last visit. Joe my service advisor is awesome does a great job all the time. Joe and Loretta get me in and out of there very quickly and efficiently they do their very best to keep the customer happy at all times I look forward to bringing my vehicles to Klaben Ford service in the future. More
by JLGREENE7
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Kim Wolfram, Richard Klaben, Tom Alcorn , Don Batten, Tim Casto, Mike Cooney, Daniel Peters, Steve Workman, Loretta, and Tammy
December 07, 2016
Best in Service When you enter the Klaben service facility it is bright and clean. The service lane was entirely full of vehicles and their owners. We had no less t When you enter the Klaben service facility it is bright and clean. The service lane was entirely full of vehicles and their owners. We had no less than 5 persons greet us or assisted in getting our vehicle in for service. Kyle Sott repaired our hood latch while our vehicle was still in the service lane. He had the latch repaired in less than 2 minutes. By the time Kyle had checked all of our Lincolns lights and under-hood fluid levels our service advisor was ready to complete our service documents. This was the first time we had Don Xu as a service writer. Don is a really personable service advisor. We were discussing the pronunciation of has last name and he began telling my wife and I about his family and even showed us pictures of his wife and kids. Don Xu had our Lincoln in serviced and washed in less than 1 1/2 hours. It doesn't get any better than that. What a great place to do business! More
by HOTROCK100
Other Employees Tagged: Tom Alcorn , Kyle Sott, Don Xu
November 15, 2016
Great Service! We had a bad accident in which our front driver's side tire and rim were damaged beyond repair. The service center put me in touch with the body shop We had a bad accident in which our front driver's side tire and rim were damaged beyond repair. The service center put me in touch with the body shop (we needed to file an insurance claim) and everyone was unbelievably courteous and helpful. They put us at ease by returning calls, and keeping us posted every step of the way. I cannot imagine getting better service anywhere else! More
by Greg
Other Employees Tagged: Mike Brandvold , Kyle Sott, Steve Workman
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